Microsoft Surface Pro 4 Charger Replacement: A Comprehensive Guide
If you're a proud owner of a Microsoft Surface Pro 4, you understand the importance of a reliable charger to keep your device powered and productive. However, like any other electronic accessory, the Surface Pro 4 charger can wear out over time or become damaged, necessitating a replacement. This guide will walk you through the process of finding the right charger and replacing it safely.
Identifying the Right Charger for Your Surface Pro 4
Before you proceed with the purchase, ensure you're getting the correct charger for your Surface Pro 4. The original charger comes with a 36W power supply and a magnetic connector. Here's a quick checklist to ensure you're buying the right one:
- Voltage: 19.5V
- Current: 1.85A
- Power: 36W
- Connector: Magnetic
Any charger that matches these specifications should work perfectly with your Surface Pro 4.

Official vs Third-Party Chargers: Which is Better?
When it comes to chargers, you have two main options: official Microsoft chargers or third-party alternatives. Official Microsoft chargers are more expensive but offer guaranteed compatibility and reliability. They also come with a one-year warranty.
On the other hand, third-party chargers are typically cheaper. However, their quality can vary greatly, and some may not provide the same level of power output as the official charger. To ensure you're getting a reliable third-party charger, look for ones with positive reviews and a proven track record.
Safety First: Replacing Your Surface Pro 4 Charger
Before you start, ensure you're working in a safe environment. Unplug your Surface Pro 4 and let it cool down if it's currently in use. Also, make sure your hands are dry to prevent any electrical accidents.

To replace the charger, follow these steps:
- Locate the charger port on the side of your Surface Pro 4.
- Gently pull the magnetic connector away from the charger port to disconnect it.
- Connect your new charger to the charger port.
- Plug the charger into a power outlet.
- Your Surface Pro 4 should start charging immediately. If it doesn't, try restarting your device.
Troubleshooting Common Charging Issues
If your Surface Pro 4 isn't charging even after replacing the charger, there might be other issues at play. Here are some troubleshooting steps you can take:
| Issue | Solution |
|---|---|
| Device isn't turning on | Press and hold the power button for about 30 seconds to perform a hard reset. |
| Device is charging slowly | Check if your charger is working properly by testing it on another device. If it's working fine, the issue might be with your Surface Pro 4's battery. |
| Device isn't recognized by the charger | Try a different USB cable. If that doesn't work, the issue might be with your Surface Pro 4's charging port. |
If none of these solutions work, it might be time to contact Microsoft Support or visit a professional repair service.
Caring for Your Surface Pro 4 Charger
To extend the lifespan of your Surface Pro 4 charger, follow these care tips:
- Avoid exposing the charger to extreme temperatures or direct sunlight.
- Keep the charger away from liquids and other potential hazards.
- Unplug the charger from the power outlet when not in use.
- Regularly clean the charger port on your Surface Pro 4 to prevent dust buildup.
By following these tips, you can ensure your Surface Pro 4 charger lasts as long as possible.