Effective Date: 29 April 2024
This Privacy Policy describes how Raizin ("we", "us", or "our") collects, uses, and shares information about you ("you" or "user") when you use our mobile application, website, and related services (collectively, the "Service"). By using the Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Information We Collect
- Information You Provide: We collect information you provide when you register for an account, make a transaction, communicate with us, or otherwise use the Service. This may include your name, email address, phone number, payment information, and other information you choose to provide.
- Automatically Collected Information: When you use the Service, we may automatically collect certain information about your device, including your IP address, device type, operating system, unique device identifiers, and mobile network information. We may also collect information about how you use the Service, such as the pages you view or the actions you take.
- Location Information: With your consent, we may collect and process information about your precise or approximate location. You can control this through your device settings or the Service settings.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve the Service;
- Process transactions and fulfill orders;
- Communicate with you about the Service, including updates and promotions;
- Detect, investigate, and prevent fraudulent or unauthorized activity;
- Personalize your experience and provide tailored content and advertisements; and
- Comply with legal obligations.
Information Sharing
We may share your information with third parties for the following purposes:
- With service providers who help us operate the Service and perform functions on our behalf;
- With affiliates and partners for marketing and promotional purposes;
- In response to a request for information if we believe disclosure is required or permitted by law;
- In connection with a merger, acquisition, or sale of assets; and
- With your consent or at your direction.
Your Choices
You may choose not to provide certain information, but this may limit your ability to use certain features of the Service. You can also control certain information collection and sharing preferences through your account settings or device settings.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@raizin.co.za.