- Helpdesk control panel
- Project Name
- Edit project permissions

#### Edit project permissions

_Create project roles and define who has permission to this project.

Add new project role

| Role name | Users |  |
--- | --- | --- | --- | ---
no groups

Rights | Perms group
--- | ---
View issues |
Update issues |
Report issues |
Handle issues |
Update issues status |
Assign issues |
View notes of issues |
Add notes to issues |
View attached files of issues |
Attach files to issues |
View history of issues |
Manage issues (delete issues, files, notes) |
View reports page |
View statistics page |
Private notes |

tips Reporter's rights and Handler's rights are allow-rights (they can't deny)
Private notes
Enable private notes
Default notes to private notes