- Helpdesk control panel
- Project Name
- Edit SLA

#### SLA

_Create project roles and define who has permission to this project.

You must add a status before SLA can be set

Add new light

| Label | Color |
--- | --- | --- | ---
No traffic lights

Add new rule

| Fields conditions set | Count time from | Traffic light | Time interval
--- | --- | --- | --- | ---
No rules

Status | Type
--- | ---
No statuses

Weekday | Work time
--- | ---
| -

Holiday Zone

Use common holidays from this Holiday Planner Zone