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  • [Step 1 - Download and populate template]

    Download template and populate CSV with issue data - [More info]

    [The value of the 'creator-user-id' and 'handler-user-id' columns should be a user ID. If 'creator-user-id' is left blank, the issue reporter will be ‘Guest’. If 'handler-user-id' is left blank, the issue will be unassigned. Additionally, the value of user picker field types should be user ID’s, separated by commas.]

    [Download Template]
    [Step 2 - Select your CSV]

    [Select the CSV you have just populated with issue data then click the Import button to complete]

    ID ID in Project Status
    [Step 1 - Download and modify CSV data]

    [Update the CSV with the required changes to your data] - [More info]

    [The value of the 'creator-user-id' and 'handler-user-id' columns should be a user ID. If 'creator-user-id' is left blank, the issue reporter will be ‘Guest’. If 'handler-user-id' is left blank, the issue will be unassigned. Additionally, the value of user picker field types should be user ID’s, separated by commas.]

    [Export all data to CSV]
    [Step 2 - Select your CSV]

    [Select the CSV you have just updated then click the Update button to complete]

    ID ID in Project Status

    [Export all issue data to CSV]