• Helpdesk control panel
  • Project Name
  • Edit project statuses
  • Statuses

    Statuses define the stage of a form in its workflow.


    Add new status

    Change order Title Color Description Group name Archiving Interval  
     

    Status Group

    _Status groups can be used to group multiple statuses together for dashboard pages component. for instance 'New and 'In Progress' can be part of status group: 'Open tickets'.

    Add new status group

    Group id Group name Description Type Status Count