• Helpdesk control panel
  • Edit project
  • Edit project permissions
  • Add new project role

      Role name Users    
    no groups
    edit
    Rights Perms group
    View issues
    Update issues
    Report issues
    Handle issues
    Update issues status
    Assign issues
    View notes of issues
    Add notes to issues
    View attached files of issues
    Attach files to issues
    View history of issues
    Manage issues (delete issues, files, notes)
    View reports page
    tips Reporter's rights and Handler's rights are allow-rights (they can't deny)