Getting mobile e-tickets for events has never been easier, with platforms like StubHub making every aspect of ticketing hassle-free, including mobile transfer. Here's a comprehensive guide on how to transfer mobile tickets on StubHub.
Before we dive into the transfer process, make sure you understand StubHub's mobile transfer policy. Tickets transferred via StubHub's mobile transfer feature will be plainspeak-called 'e-tickets,' which means they're delivered via email and accessed through the StubHub app or mobile browsers for entry at the venue. Now, let's walk you through the straightforward procedure.
Understanding Mobile E-tickets on StubHub
Firstly, familiarize yourself with StubHub's e-tickets. E-tickets, or mobile tickets, bypass the need for traditional, physical tickets. Instead, you receive a unique barcode or QR code that can be scanned at the venue for entry.
Mobile e-tickets offer convenience and flexibility. They're delivered to your email and stored in the StubHub app, allowing you to access them even without an internet connection. Before you proceed with the transfer, ensure the recipient has an up-to-date version of the StubHub app and understands how to access and use e-tickets.
Checking Your Tickets' Eligibility for Mobile Transfer
Not all tickets are eligible for mobile transfer. To check if your tickets can be transferred, follow these steps:
1. Log in to your StubHub account via the mobile app or website.
2. Select the event for which you have tickets.
3. Tap on 'View Barcode' or 'Enter with Mobile Ticket.'
- If you see this option, your tickets can be transferred and viewed via the app.
- If not, your tickets might be print-at-home or will-call tickets, which may not be eligible for mobile transfer.
Initiating the Mobile Ticket Transfer
Once you've confirmed your tickets can be transferred, follow these steps to start the process:
1. Tap on 'Transfer' or 'Sell' on your order summary page.
2. Select the tickets you wish to transfer.
3. Choose 'Transfer' as the ticket type.
4. Enter the recipient's email address and confirm it.
- Ensure the recipient's email address is correct and verified; they'll need it to access the transferred tickets.
5. Send the transfer request.
- The recipient will receive an email with a unique link to accept the transfer.
Completing the Mobile Ticket Transfer
Once you've initiated the transfer, it's now up to the recipient to accept and access the tickets. Here's what they need to do:
1. The recipient should receive an email from StubHub with the subject line 'You've received a mobile ticket transfer request.'
2. They should click on the link in the email or access it via the StubHub app.
3. Follow the prompts to accept the transfer, which may include logging in or creating a StubHub account.
4. Once accepted, the e-tickets will be visible in the recipient's 'My Tickets' section of the StubHub app or account.
Accessing and Using the Transferred Mobile Tickets
Now that the recipient has accepted the transfer, here's how they can access and use the e-tickets:
1. Log in to the StubHub app or account.
2. Tap on 'My Tickets' to view the transferred e-tickets.
3. At the venue, open the app and make sure the barcode is visible and scannable.
- If the app doesn't have an internet connection, the barcode can still be scanned.
4. Proceed to the venue's designated entry point and present the barcode for scanning.
And there you have it – a seamless guide on how to get mobile transfer tickets on StubHub. By following these steps, you can conveniently transfer e-tickets to friends, family, or fellow event-goers, making the entire ticketing process a breeze.