If you're a property owner looking to verify your identity with Zillow, you've come to the right place. Zillow's owner verification process is an essential step to help you manage your property listings accurately and access exclusive features. This process is designed to protect both you and your property's data, ensuring a secure and trustworthy environment.
In this guide, we'll walk you through the Zillow owner verification process step by step, making sure you understand each aspect. Whether you're an experienced investor or a first-time landlord, this comprehensive guide will help you navigate the verification process smoothly.
Understanding Zillow's Owner Verification
Before diving into the verification process, let's understand why it's important. Zillow's owner verification is a security measure to prevent fraudulent listings and protect homeowners' information. Once verified, you'll gain access to exclusive tools and features, enabling you to manage your property listingsmore efficiently.
Zillow uses a third-party service called Infutor to verify your identity. Don't worry; this process is secure, and your data remains protected throughout. With that background in mind, let's get started on how to verify your ownership with Zillow.
Getting Started with Zillow Owner Verification
The first step in the Zillow owner verification process is accessing the verification page. You can do this by signing in to your Zillow account, navigating to the "Add Home" or "Manage Homes" section, and clicking on the "Verify Ownership" button. This will lead you to the Infutor verification page.
Alternatively, you can directly access the Infutor verification page by clicking on this link: https://www.infutor.com/verify/zillow. Make sure to sign in to your Zillow account before accessing the link.
Providing Personal Information
Once you're on the Infutor verification page, you'll be asked to provide some personal information. This includes your full name, address, and date of birth. Please ensure the information you provide matches the public records to facilitate a smooth verification process.
It's essential to provide accurate and up-to-date information. Using outdated or incorrect details may result in verification failure and require Suprema, the company that provides Infutor's services, to manually review your application, causing delays in the process.
Verifying Your Identity with Suprema
After submitting your personal information, you'll be directed to Suprema, the company Zillow partners with for identity verification. Suprema offers two methods to verify your identity: photo ID and video selfie.
Choose the method that best suits you, and follow the prompts on the screen. Remember, Zillow doesn't store your identity documents or any personal information you share during the verification process. Your data is entirely secure and sent directly to Suprema's secure servers.
Photo ID Verification
If you choose the photo ID method, you'll be asked to upload a clear, unexpired, and valid government-issued ID. This could be a driver's license, passport, or any other ID that bears your photo and verifies your identity. Make sure the ID is well-lit, and the text is easily readable.
To capture the best image, follow these tips:
- Use a high-resolution camera or smartphone.
- Ensure the entire ID is within the frame, with no important information cut off.
- Avoid glare or reflections on the ID.
- Place the ID on a flat, well-lit surface.
Video Selfie Verification
The video selfie method requires you to record a short video of yourself while following on-screen instructions. This verification method uses facial recognition technology to match your face with your provided personal information.
To record the best selfie video:
- Lighting: Ensure your face is well-lit, and there are no shadows or glare.
- Background: Choose a simple background without patterns or objects that could distract the facial recognition software.
- Movement: Follow the on-screen instructions to move your head slowly and smoothly, ensuring all angles of your face are captured.
Waiting for Verification
After completing the verification process, you'll need to wait for Zillow to approve your request. The verification process typically takes around 2-5 business days. However, in some cases, it may take longer due to high volumes or manual review requirements.
During this waiting period, you can continue using Zillow's basic features. Once your ownership is verified, you'll receive a notification, and your access to exclusive features will be unlocked.
What to Do If Your Verification Attempt Fails
If your verification attempt fails, don't worry; it's not uncommon, and you can usually resolve the issue by retrying the process with more accurate information. Here are some common reasons for failed verifications and tips to overcome them:
- Mismatched information: Ensure the information you provide (name, address, date of birth) matches the data on your ID or in the public records.
- Poor image quality: If you're using the photo ID method, make sure you follow the image capture tips provided earlier to ensure a clear and well-lit image.
- Unsupported ID type: Double-check that you're using a valid and supported government-issued ID. Photocopies, expired IDs, or IDs without a photo may not be accepted.
- Technical issues: If you're having trouble accessing the verification page or encounter errors during the process, try using a different browser or device. If the issue persists, contact Zillow's customer support for assistance.
If you've made sure all provided information is accurate and tried multiple times without success, it's a good idea to reach out to Zillow's customer support team. They can review your case and provide guidance on what to do next.
Now that you've successfully navigated the Zillow owner verification process, you can fully enjoy the benefits of managing your property listings with confidence. Stay up-to-date with Zillow's latest features and tools to make the most of your verified owner status. Happy property management!