# Terms of Service

This is a translation of the Korean original. In case of any discrepancy, the Korean version prevails.

## Article 1 (Purpose)

These Terms set out the rights, obligations and responsibilities of Tilldone (the "Company") and users, as well as the conditions and procedures for use, in connection with the use of Sojan (소문난잔치) (the "Service") provided by the Company.

## Article 2 (Definitions)

| Term | Meaning |
|---|---|
| Service | All festival and event information services and user participation services provided by the Company |
| User | A member or non-member who uses the Service under these Terms |
| Member | A person who signs up through social login and uses the Service |
| Non-member | A person who uses the Service without signing up |
| Posts | All content registered by members, including reviews, ratings, photos, booth information and menu information |
| Festival information | Information on festivals and events that the Company obtains from public data, partners and its own collection and provides through the Service |

## Article 3 (Posting and Amendment of the Terms)

(1) The Company posts these Terms on the initial screen of the Service or a linked screen so that users can easily see them.

(2) The Company may amend these Terms to the extent that it does not violate relevant laws.

(3) When amending these Terms, the Company posts the amended Terms on the notice screen within the Service from 7 days before the effective date, specifying the effective date and the reasons for the amendment. However, for amendments unfavorable to users, the Company posts them from 30 days before and notifies users individually through app notifications or a notice screen displayed when accessing the Service.

(4) A user who does not agree to the amended Terms may stop using the Service and withdraw. If the Company has given notice under Paragraph (3) and the user does not express refusal by the announced effective date, the user is deemed to have agreed to the amendment.

## Article 4 (Formation of the Service Agreement)

(1) The service agreement is formed when a user agrees to these Terms and the Privacy Policy during the sign-up process and the Company accepts the application.

(2) During the sign-up process, the Company obtains consent or confirmation on the following.

| Type | Item |
|---|---|
| Required | Confirmation of being 14 years of age or older |
| Required | Consent to these Terms |
| Required | Consent to the Privacy Policy |
| Optional | Consent to receive advertising information |

(3) Even if a user does not agree to the optional item in Paragraph (2), there is no restriction on using the Service. A user who has agreed to the optional item may withdraw that consent at any time.

(4) The Company may refuse to accept an application, or terminate the service agreement afterward, in the following cases.

1. The application uses another person's identity
2. The application contains false information
3. The applicant has previously been restricted from use for violating these Terms
4. The application violates relevant laws or is made for the purpose of disrupting social order
5. Acceptance is difficult due to the Company's technical or operational circumstances

## Article 5 (Sign-up and Accounts)

(1) Users can sign up for the Service only by logging in with a social service account (Kakao, Naver, Google, Apple).

(2) The Company collects only the minimum information necessary to provide the Service, and does not collect users' real names, mobile phone numbers, dates of birth, email addresses or connecting information (CI/DI).

(3) Children under 14 years of age may not sign up for the Service. The Company obtains confirmation from users during the sign-up process that they are 14 years of age or older. If the Company receives a report or becomes aware that a user is under 14 years of age, it immediately suspends the membership and destroys the related information.

(4) Members may not transfer or lend their accounts to others.

## Article 6 (Content of the Service)

(1) The Service provided by the Company is as follows.

1. Searching and viewing festival and event information
2. Viewing nearby festivals on a map
3. Posting and viewing reviews and ratings
4. Posting and viewing booth and menu information
5. Saving festivals of interest (saves) and personalized recommendations
6. Sending festival-related notifications
7. Other services determined by the Company

(2) The Service is free of charge. However, data charges for using a mobile network may be charged separately according to the policy of the user's carrier.

(3) Some features may be provided only to members.

(4) The Company may display links to products and services of partner businesses (hereinafter "partner links") on Service screens, and may receive a commission from a partner business when a user makes a purchase, booking or other transaction through a partner link. A purchase or booking made after moving through a partner link is a transaction between the user and that partner business, and that partner business's terms and privacy policy apply.

## Article 7 (Nature and Limits of Festival Information)

(1) The festival information provided by the Company is based on public data, publicly available information and information registered by users.

(2) The Company strives to provide accurate information but does not guarantee the following.

1. That a festival will actually take place, and that its schedule, venue or fees will not change
2. That there will be no cancellation, postponement or change of content due to the organizer's circumstances
3. The accuracy of booth, menu and price information registered by users

(3) The Company is not liable for damage to users caused by inaccurate information unless the Company acted intentionally or with gross negligence. The scope of the Company's liability for damages is limited to the damage actually incurred by the user.

(4) The price level indicators and satisfaction indicators provided by the Company aggregate information registered by users and are not the Company's evaluation or guarantee.

## Article 8 (Location-Based Services)

(1) The Service provides features that use users' location information.

(2) Matters concerning the use of location information are set out in the Location-Based Services Terms and the Privacy Policy.

(3) Users can use the Service without consenting to the use of location information, but location-based features will not be provided.

## Article 9 (Management of Posts)

(1) Members may post reviews, photos, booth information and the like on the Service.

(2) The Company may delete or restrict the display of the following posts without prior notice.

1. Content that defames others or infringes their rights
2. False information, advertising, promotion or spam
3. Obscene material, or violent or discriminatory expressions
4. Content that infringes the rights of third parties, such as copyrights
5. Content unrelated to the festival or booth concerned
6. Content that violates relevant laws

(3) Members may object to a deletion or restriction, and the Company reviews the matter again within a reasonable period and notifies the member of the result.

## Article 10 (Use of Posts)

(1) The copyright of posts registered by members belongs to the members.

(2) Members grant the Company the right to use their posts free of charge within the following scope.

1. Posting, reproduction, display and distribution within the Service
2. Use for operating and improving the Service
3. Use for publicizing and marketing the Service and the Company. In this case, all or part of a post may be published in media outside the Service
4. Reprocessing posts and using them for artificial intelligence training

(3) Rights to secondary outputs created as a result of the reprocessing or training under Paragraph (2)4 belong to the Company.

(4) The Company does not sell posts to third parties.

(5) Even if a member withdraws, posts already registered may not be deleted. For the convenience of other users who use the information, such posts are kept after the author information is anonymized, in which case the author is displayed as "Former member" for 3 months after withdrawal and as "Anonymous" thereafter.

(6) A member who wants posts deleted may delete them directly before withdrawing, or, within 3 months after withdrawing, request deletion by email at the address in Article 19. Once 3 months have passed after withdrawal, the information linking posts to their authors is destroyed and the Company can no longer identify the posts to be deleted. However, the secondary outputs under Paragraph (3) are not subject to deletion.

## Article 11 (Automated Verification)

(1) The Company operates an automated verification process to verify photos and posts registered by members.

(2) Verification of photos takes place on the member's device before the photo is sent to the Company's servers, and includes the following processing.

1. Blocking the registration of inappropriate photos
2. Removing the photo's shooting information (EXIF)

(3) The processing in Paragraph (2) is performed on the member's device, and photos are not sent to the Company or third parties for this purpose.

(4) The on-site visit confirmation mark that the Company gives to reviews is the result of comparing the location where the member wrote the review with the festival venue. Details are set out in the Location-Based Services Terms.

(5) Members may object to the results of automated verification, and the Company has an operator review the matter directly within a reasonable period and notifies the member of the result.

(6) Matters concerning the processing of personal information are set out in the Privacy Policy.

## Article 12 (Obligations of Users)

Users must not engage in the following acts.

1. Stealing another person's account or personal information
2. Registering false information or writing reviews that differ from the facts
3. Using the Service to advertise or promote for profit
4. Improperly accessing the Company's systems or interfering with normal operation
5. Collecting information from the Service in bulk by automated means
6. Infringing the intellectual property rights of the Company or third parties
7. Violating relevant laws

## Article 13 (Obligations of the Company)

(1) The Company complies with relevant laws and these Terms and strives to provide the Service continuously and stably.

(2) The Company protects users' personal information in accordance with relevant laws, and matters concerning its processing are set out in the Privacy Policy.

(3) The Company handles opinions or complaints raised by users when they are recognized as justified.

## Article 14 (Change and Suspension of the Service)

(1) The Company may change the content of the Service or suspend part or all of it.

(2) When changing or suspending the Service, the Company announces the reasons and schedule in advance. However, in cases caused by unforeseeable reasons such as system failures or natural disasters, the Company may announce it afterward.

(3) The Company does not separately compensate users for changes to or suspension of services provided free of charge unless the Company acted intentionally or with gross negligence.

## Article 15 (Restriction of Use)

(1) If a user violates these Terms, the Company may take measures such as a warning, deletion of posts, temporary suspension or permanent suspension.

(2) When taking a measure under Paragraph (1), the Company notifies the user of the reason and period. However, if urgent action is needed, the Company may notify the user after taking the measure.

(3) Users may object to a measure under Paragraph (1). The Company reviews the matter again within a reasonable period, notifies the user of the result, and lifts the measure if the objection is recognized as justified.

(4) When a member withdraws, the Company keeps a cryptographically transformed value of the social account identifier and the sign-up method. For a member who has received a measure under Paragraph (1), the Company also keeps the type and date and time of that measure. This is to decide whether to accept the application under Article 4(4) if that member applies to sign up again. The items kept and the retention period are set out in the Privacy Policy.

(5) The retention under Paragraph (4) applies equally when a member withdraws after a measure under Paragraph (1) has been lifted. Information not covered by Paragraph (4) is destroyed when the period set out in the Privacy Policy expires.

(6) A member who has been permanently suspended may not sign up again. Whether to accept a sign-up application from a member who received any other measure is decided individually according to the criteria in Article 4(4).

## Article 16 (Termination of the Service Agreement)

(1) Users may withdraw within the app at any time.

(2) The processing of personal information upon withdrawal follows the Privacy Policy and the Account and Data Deletion Guide.

(3) The handling of posts after withdrawal follows Article 10(5).

## Article 17 (Disclaimer)

(1) The Company is not liable in the following cases. However, this does not apply if the Company acted intentionally or with gross negligence.

1. Inability to provide the Service due to force majeure such as natural disasters or national emergencies
2. Disruption of the use of the Service attributable to the user
3. Falsehood or inaccuracy of the content of posts registered by users
4. Disputes between users or between a user and a third party
5. Damage arising in connection with the use of services provided free of charge
6. Acts of a third party unlawfully interfering with the use of the Service

(2) The Company is not liable for judgments users make based on information obtained through the Service or for their results.

## Article 18 (Dispute Resolution)

(1) The Company and users strive to resolve disputes arising in connection with the Service amicably.

(2) Users may raise complaints or opinions about the use of the Service through the contact details in Article 19, and the Company strives to handle them promptly.

(3) If no agreement is reached, the laws of the Republic of Korea are the governing law, and disputes are resolved in the court having jurisdiction under the Civil Procedure Act.

## Article 19 (Company Information)

- Company name: Tilldone (틸던)
- Representative: Junghyun Oh (오정현)
- Address: Room 203-S234, 2F, 15 Gyeryong-ro 105beon-gil, Yuseong-gu, Daejeon (Bongmyeong-dong), Republic of Korea
- Business registration number: 796-33-01729
- Phone: +82-10-6512-3066
- Email: tilldone.2026@gmail.com

## Addendum

These Terms were announced on October 29, 2026 and take effect on November 5, 2026.