Privacy Policy

1. Introduction

At Sooq2Door, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information Collection

• Personal Information: We collect personal details such as your name, email, and delivery address when you register, place orders, or contact customer support.
• Non-Personal Information: We collect usage data automatically for app functionality and improvement.

3. Information Usage

We use your information to:

• Process and fulfill your orders,
• Communicate important updates,
• Enhance and personalize your experience within our app,
• Analyze app performance for internal improvements.

4. Data Security

We implement strict security measures to protect your information from unauthorized access, loss, or misuse. Encryption, secure storage, and other methods are used to ensure your data remains safe.

5. No Third-Party Sharing

We do not sell, rent, or share your personal information with third parties, except where necessary to fulfill legal obligations or to operate core app services (such as payment processing).

6. User Rights

You have the right to access, update, or delete your personal information. Contact us if you would like to exercise these rights.

7. Children’s Privacy

Sooq2Door does not knowingly collect personal data from individuals under the age of 13. Should we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. Policy Changes

This policy may be updated periodically to reflect changes to our practices or for legal reasons. Any changes will be communicated through an update to this page.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, you may contact us at Care@sooq2door.com.