Codeway Dijital Hizmetler Anonim Şirketi Privacy Policy and Personal Data Text “Couples”

Update Date: [09.02.2022]

  1. Objective


    Codeway Dijital Hizmetler Anonim Şirketi (“Codeway” or “Company”), aims to process the personal data of users in accordance with general principles of privacy and the provisions of the applicable data protection legislation to the relevant person, particularly Law on Personal Data Protection No. 6698, (“PDP Law”) and other applicable legislation.


    Your personal data, which you provided/will provide to our Company and/or obtained by our Company by any external means, may be processed by our Company as “Data Controller”;


  2. Collection of Personal Data and Method


    Codeway may process your personal data for the purposes specified in this Privacy Policy.


    The personal data of users that may be collected and used by Codeway in particular, are as follows: your name and surname, e-mail address and phone number which we will receive once you contact Codeway, your order information if you make a purchase through in-app purchase, the start date of your relationship, your name and answers provided by you in Couples application (Couples) if provided and identifier for advertisers designated in your mobile device used in accessing our services (The Identifier for Advertisers-IDFA), identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF) and Internet Protocol Address-IP Address).


    Data Categories and Data Types


    Identity Information

    Name and surname, date of birth if provided by the user, gender if provided by the user

    Contact Information

    E-mail address, phone number

    Process Security

    Internet traffic data (network movements, IP address, visit data, time and date information), device name, user ID assigned to you by Codeway, In-app purchase history, identifier for advertisers designated in your mobile device used in accessing our services (if you give a permission, the Identifier for Advertisers-IDFA), identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF)

    Customer Transaction

    Order information, the start date of the relationship if provided by the user, answers provided by user in Couples

    Marketing Data

    IDFA, IDVF


    We may collect your abovementioned data directly from you through electronic or physical mediums, your mobile device, third party applications or third party sources which you can access our application through these mediums such as Apple App Store, Google Play App Store, Amazon App Store (similar platforms together with “App Stores”), for the purposes of compliance with legal obligations, enhancing our services, administering your use of our services, as well as enabling you to enjoy and easily navigate our services.


    We may collect your log data generated while you are using our services/applications (through our products or third party products). This log data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service/application, the time/date of your use of the service/application, and other statistics.


    General Principles Regarding Personal Data Processing


    In accordance with this Privacy Policy, personal data are processed by Codeway as a data controller in line with the basic principles named here: (i) being in accordance with law and good faith, (ii) being accurate and, where necessary, up-to-date, (iii) being processed for specific, explicit and legitimate purposes, (iv) being limited for the purpose for which they are processed and data minimization; and (v) being stored for the period stipulated in the relevant legislation or required for the purpose for which they are processed.


  3. Purposes of Processing Personal Data and Legal Reasons


    Your personal data will be processed via automatic or non-automatic means for the purposes stated below, in accordance with the applicable legislation and articles 5 and 6 of the PDP Law where it is expressly permitted by the laws, the establishment of a contract or direct relation to the execution or performance of the contract and for the legitimate interests of Codeway provided that your fundamental rights and freedoms are protected.


    1. Purposes of Processing Personal Data


      In accordance with this text, your personal data is processed for the following purposes in accordance with the above general conditions:


      Identity Information

      • execution of activities in compliance with legislation

      • execution of company/product/service commitment operations

      • execution of communication activities

      • execution/auditing of business activities

      • conducting after-sales support services for goods/services

      Process Security

      • execution of information security processes

      • execution/audit of business activities

      • conducting activities to ensure business continuity

      • providing information to authorized persons, institutions and organizations

      • conducting after-sales support services for goods/services

      Customer Transaction

      • execution/auditing of business activities

      • conducting after-sales support services for goods/services

      • execution of goods/services sales processes

      • conducting activities for customer satisfaction

      • execution of agreement processes

      Marketing Data

      • conducting marketing analysis studies

      • execution of advertising/campaign/promotion processes


      Besides, the purposes of processing personal data may be updated in line with our obligations arising from our company policies and legislation; in particular,


      • Creating user accounts for the service recipients/application users,

      • Customizing our Services, understanding our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience,

      • Informing about new products, services and applications and delivering you information regarding advertisements and promotions,

      • Carrying out a digital subscription and in-app purchase processes of service recipients,

      • Carrying out the auto-renewable subscriptions for giving users access to content, services, or premium features in our service,

      • Carrying out the processes of information security,

      • Conducting activities in accordance with legislation,

      • Fulfilling the demands of competent authorities,

      • Conducting the processes of finance and accounting transactions,

      • Conducting communication activities,

      • Conducting the processes of contracts,

      • Carrying out strategic planning activities,

      • Following up requests and complaints.


    2. Legal Reasons


    Identity Information Customer Transaction

    • It is necessary to process your personal data, provided that we establish a contractual relationship with you, or that it is directly related to our performance obligation arising from this contract

    • We have to process data in order to establish a right for you, to exercise and protect this right

    Process Security

    • The law explicitly stipulates the process by which we process your personal data

    • Conditions that are necessary in order to fulfill our legal obligation

    Marketing Data

    • Your explicit consent (acquired via Apple and/or Google)


    Third Party Websites and Applications


    Couples may contain links to other websites that are unknown to Codeway and whose content is not controlled. These linked websites may contain terms and conditions other than Codeway texts. Codeway cannot be held responsible for the use or disclosure of information that these websites may process. Likewise, Codeway shall not have any responsibility for any links from other sites provided to Couples owned by Codeway.


    We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.


    Cookies


    Cookies are little text files that are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies allow a website to run more efficiently in addition to ensuring the presentation of personalized web pages in order to make you live a faster visit experience which is more fit for your specific personal needs and demands. Containing only data on your website visit history via the internet, cookies do not collect any information, including your personal data/files stored on your computer or mobile device. We may use cookies when it is necessary for operating our services, to enhance our service performance and functionality, and to deliver content, including ads relevant to your interests, on our sites, or third-party sites. You can delete cookies which are already present on your computer and prevent the recording/location of cookies on your internet explorer.


    Internet browsers are predefined to automatically accept the cookies as default. As the management of cookies varies from browser to browser, you may look at the help menu of the browser or application to get detailed information.


    Push Notifications


    Codeway may occasionally send you push notifications via its mobile applications regarding application upgrades or notifications about our services. You can always edit such communication and notifications through the settings on your device and stop receiving such communications and notifications.


    Your data will be stored for the duration specified in the applicable legislation or for a reasonable time until the purpose of processing cease to exist, or during legal periods of limitation.


    Codeway may continue to store your personal data, even after the expiry of the purpose of its use provided that it is required by other laws or a separate granted by you in this regard.


    In cases that you allow Codeway to store your personal data for additional time by giving your consent, such data shall be immediately deleted, destructed or anonymized upon the expiry of such additional time or once the purpose of processing no longer exists.


    Technical and Administrative Measures

    Codeway stores the personal data it processes in accordance with relevant legislation for periods stipulated in relevant legislation or required for the purpose of processing. Codeway undertakes to take all necessary technical and administrative measures and to take the due care to ensure the confidentiality, integrity and security of personal data. In this context, it takes the necessary measures to prevent unlawful processing of personal data, unauthorized access to data, unlawful disclosure, modification or destruction of data. Accordingly, Codeway takes the following technical and administrative measures regarding the personal data it processes:


    Anti-virus application. On all computers and servers in Codeway's information technology infrastructure, a periodically updated anti-virus application is installed.


    Firewall. The data center and disaster recovery centers hosting Codeway servers are protected by periodically updated software-loaded firewalls; the relevant next generation firewalls control the internet connections of all staff and provide protection against viruses and similar threats during this control.


    VPN. Suppliers can access Codeway servers or systems through SSL-VPN defined on Firewalls. A separate SSL-VPN identification has been made for each supplier; with the identification made, the supplier only provides access to the systems that it should use or is authorized to use.


    User identifications. Codeway employees' authorization to Codeway systems is limited only to the extent necessary by job descriptions; in case of any change of authority or duty, systemic authorizations are also updated.


    Information security threat and event management. Events that occur on Codeway servers and firewalls, are transferred to the “Information Security Threat and Event Management” system. This system alerts the responsible staff when a security threat occurs and allows them to respond immediately to the threat.


    Encryption. Sensitive data is stored with cryptographic methods and if required, transferred through environments encrypted with cryptographic methods and cryptographic keys are stored in secure and various environments.


    Logging. All transaction records regarding sensitive data are securely logged.


    Two-factor authentication. Remote access to sensitive data is allowed through at least two-factor authentication.


    Training. In order to increase the awareness of Codeway employees against various information security violations and to minimize the impact of the human factor in information violation incidents, trainings are provided to employees at regular intervals.


    Physical data security. It ensures that personal data on papers is necessarily stored in lockers and accessed only by authorized persons. Adequate security measures (for situations such as electric leakage, fire, deluge, thievery etc.) are taken based on the nature of the environment where sensitive data is stored.


    Backup. Codeway periodically backs up the data it stores. As a backup mechanism, it uses the backup facilities provided by the cloud infrastructure providers, as well as the backup solutions it develops when deemed necessary, provided that it is in compliance with relevant legislation and provisions of this Policy.

    Non-disclosure agreement. Non-disclosure agreements are concluded with employees taking part in sensitive personal data processing.


    Transfer of sensitive personal data. If transfer of sensitive personal data is required through email; such transfer is done through (i) encrypted corporate email or (ii) Registered E-mail.


    In the event that the personal data is damaged as a result of attacks on Couples or on the Codeway system, despite Codeway taking the necessary information security measures, or the personal data is obtained by unauthorized third parties, Codeway notifies this situation to users immediately and, if necessary, to relevant data protection authority and takes necessary measures.


  4. Transferring Personal Data to Third Parties


    The procedures and principles to be applied for transferring of personal data are regulated in articles 8 and 9 of the PDP Law, and the personal and special categories of data of the supplier may be transferred to third parties within the country or abroad since we may use servers and cloud systems located abroad.


    Your personal data may be transferred abroad for the following reasons:


  5. Your Rights as the Data Subject


    Pursuant to Article 11 of the PDP Law, you may request the following regarding your personal data by applying to Codeway:



In the application that includes your explanations about the right you have as the data subject and exercise your rights stated above and that you request to exercise; your request must be explicit and understandable, if the subject of your request is related to you or if you are acting on behalf of someone else, you must be specially authorized in this regard and your authority must be documented, the application must contain identity and address information and documents proving your identity must be attached to the application. Our Company will enable you to file such requests through the “Data Subject Application Form” at support@codeway.co. In accordance with Article 13 of the PDP Law, our Company will finalize your requests, free of charge, within 30 (thirty) days at the latest depending on the nature of the request. In case the request is rejected, the reason or reasons for the rejection will be notified in writing or electronically along with its justification.


If you believe that we or someone with whom we have transferred your data is violating your rights, you can file a complaint to the data protection authority in your country and to other competent supervisory authorities.


This Privacy Policy may be revised by our Company when deemed necessary. If you continue to access Couples and use or access Couples without benefiting from the Services offered by Codeway after the notification period, you shall be deemed to have allowed the changes in this Privacy Policy. You can access the most up-to-date version of this Privacy Policy at [●].

Company Title: Codeway Dijital Hizmetler Anonim Şirketi


Address: Esentepe Mahallesi Büyükdere Cad. Ferko Apt. No: 175/141 Şişli/İstanbul


E-mail: support@codeway.co


Tel: +90-212-807-0096