RollCam's Privacy Policy

Introduction

Welcome to RollCam ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Non-Personal Data

We collect non-personal information that does not directly identify you. This includes:

• App Interaction Events: Details about how you interact with the App, such as buttons clicked, features used, and navigation paths.
• Crash Reports and Error Logs: Information regarding any crashes or errors to help us improve the App's stability.
• In-App Purchases: Data about purchases made within the App without collecting personal identifiers.
• Device Information:
  • Manufacturer and model (e.g., Apple iPhone 12, Samsung Galaxy S21).
  • Operating system and version (e.g., iOS 14.4, Android 11).
  • Device language and locale settings.
  • Unique device identifiers like Advertising IDs (IDFA for iOS, GAID for Android).
• Performance Data: Load times, date and time stamps, and other diagnostic data.

2. Permissions Requested

• Camera Access: Required to allow you to take photos within the App.
• Storage Access: Required to save your photos to your device's gallery.

Third-Party Services

We utilize third-party services to enhance the functionality of our App:

• Google Analytics and Firebase Analytics: For analyzing App usage to improve user experience.
• Firebase Crashlytics: For crash reporting and diagnostics.
• Facebook SDK: For tracking app events to support our marketing campaigns on Facebook. This helps us measure the effectiveness of our advertising efforts and understand user interactions with the App.

Information Collected by Third-Party Services

These third-party services may collect certain information, including but not limited to:

• Device Information: Device model, operating system version, device identifiers (e.g., Advertising ID, IDFA).
• App Usage Data: Events triggered within the App, such as feature usage and in-app interactions.
• Performance Data: Crash logs, diagnostics, and performance metrics.

Please refer to the privacy policies of these third-party service providers for more details on their data collection and handling practices.

How We Use Your Information

We use the collected data for various purposes:

• To Provide and Maintain the App: Ensuring that RollCam functions correctly and provides the services you request.
• To Improve User Experience: Analyzing usage patterns to enhance features, usability, and overall user satisfaction.
• To Diagnose Technical Issues: Identifying and fixing bugs, crashes, and other technical issues to improve App stability.
• To Process In-App Purchases: Facilitating transactions within the App through the Apple App Store or Google Play Store.
• To Support Marketing Campaigns: Using the Facebook SDK to track App events, which helps us measure the effectiveness of our advertising campaigns on Facebook and understand user interactions with the App.

Disclosure of Your Information

1. Service Providers

We may employ third-party companies and individuals to:

• Facilitate our App.
• Provide the App on our behalf.
• Perform App-related services.
• Assist us in analyzing how our App is used.

These third parties have access to your non-personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3. No Selling of Personal Information

We do not sell, trade, or rent users' personal information to third parties. Your data is used solely for the purposes described in this Privacy Policy.

Data Retention

User Photos and Content

Photos and Media: All photos taken using RollCam are stored and processed locally on your device. We do not transfer your photos to any third-parties. Your photos never leave your phone through our App. You can delete your photos in the settings page within the App. Deleting photos from within the App or your device is permanent and irreversible, as we do not have copies of your photos.

Non-Personal Data Collected via Third-Party Services

• Analytics and Usage Data: Non-personal data collected through third-party services such as Google Analytics, Firebase Analytics, Firebase Crashlytics, and the Facebook SDK is retained by these service providers according to their respective data retention policies.
• Retention Period: We do not set a specific expiration date for the non-personal data collected. This data is retained indefinitely by the third-party services unless we request its deletion.
• Data Deletion Requests: We welcome any data deletion requests. If you wish to have any non-personal data collected through these third-party services deleted, please contact us at hello@entelechia.co. We will make reasonable efforts to facilitate the deletion of your data from these services.

User Rights

For the purposes of the General Data Protection Regulation (GDPR), we act as the data controller regarding the non-personal data collected through RollCam, unless otherwise specified. We are committed to transparently informing you about how we handle your personal information. By using the App, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights concerning your personal data:

• Right to Be Informed: You have the right to be informed about the collection and use of your personal data.
• Right of Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You can request that we limit how we use your personal data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data in certain circumstances.
• Rights Related to Automated Decision-Making: You have rights concerning automated decision-making and profiling.

To exercise any of these rights, please contact us at hello@entelechia.co. We may ask you to verify your identity before responding to such requests.

Access and Deletion

While we primarily collect non-personal data, we respect your privacy rights. If you wish to access or delete any data collected through our third-party service providers, please contact us at hello@entelechia.co. We will assist you in exercising your rights under applicable data protection laws.

Opt-Out Options

Currently, there is no in-app option to opt-out of data collection for analytics and crash reporting. However, you can adjust your device settings to limit ad tracking or reset your device's advertising identifiers. This may limit the data collected by third-party services.

Commitment to User Satisfaction

We are dedicated to providing a service that respects your rights and meets your expectations. If you have any concerns or believe we have inadvertently violated your rights, please contact us at hello@entelechia.co. We will make every effort to address your concerns promptly and take necessary actions to rectify any issues. Your satisfaction is of the utmost importance to us.

Children’s Privacy

We are committed to protecting the privacy of children. Our app, RollCam, is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the app or send any personal information to us.

If you are between the ages of 13 and 17, or under 18 in your jurisdiction, you may only use the app with the explicit consent of a parent or legal guardian. In the European Economic Area (EEA), if you are under the age of 16, you must have your parent or guardian’s permission to use the app and to provide your personal data.

If we become aware that we have inadvertently collected personal data from a child without appropriate consent, we will take steps to delete that data promptly. Parents or guardians who believe that their child has submitted personal data without consent may contact us at hello@entelechia.co to request deletion.

In-App Purchases

All payment processing is handled through the Apple App Store and Google Play Store. We do not collect or store any billing information. Please refer to the privacy policies of these platforms for more information.

Updates to This Privacy Policy

We may update our Privacy Policy from time to time. When we make significant changes, we will notify you by placing a prominent notice within the App or through other appropriate means. The "Last updated" date at the top of this Privacy Policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@entelechia.co