Privacy Policy
Who this policy is for. This Privacy Policy applies to the Remly mobile app ("Remly", "the App"), listed on Google Play as "Sleep Tracker & Sound by Remly" (package com.visionwizard.sleeptrack) under the developer account Codeway Technologies, and to the same app on the Apple App Store. Remly was previously called "Sleepway". It is operated by Vision Wizard Dijital Hizmetler Anonim Şirketi, the data controller for the personal data processed through the App ("we", "us", "our").
In short
- We collect the sleep information you enter or allow us to read (for example from Health Connect), your answers to in-app questions, optional sleep sound recordings, messages you send to the in-app assistant, purchase information and device and usage data.
- We use it to run Remly: to track your sleep, calculate your sleep score, show your progress and improve the App.
- We never sell your data. We never use Health Connect or Apple Health data for advertising.
- You can withdraw permissions at any time in your device settings, and you can ask us to delete your data at sleepway@visionwizard.co.
1. Who we are and how to contact us
| App | Remly: Sleep Tracker & Sound (formerly Sleepway) |
|---|---|
| Google Play developer | Codeway Technologies |
| Data controller | Vision Wizard Dijital Hizmetler Anonim Şirketi |
| Address | Esentepe Mahallesi Büyükdere Cad. Ferko Apt. No: 175/141 Şişli/İstanbul, Türkiye |
| Privacy contact | sleepway@visionwizard.co |
| Phone | +90 212 807 0096 |
We process personal data in line with the Turkish Law on the Protection of Personal Data No. 6698 ("KVKK") and, where it applies to you, the EU General Data Protection Regulation 2016/679 ("GDPR") and other applicable privacy laws.
2. Data we collect
We collect only the data we need to provide and improve Remly. Some data you give us directly, some is collected automatically when you use the App, and some comes from services you choose to connect.
| Category | What it includes | Source |
|---|---|---|
| Sleep data | Bedtime and wake-up time you enter; sleep sessions, time asleep and sleep stages read from Health Connect or Apple Health if you allow it; the sleep score and progress we calculate from them. | You; Health Connect / Apple Health (with your permission) |
| Answers and goals | Your answers to onboarding questions and in-app surveys (for example sleep habits, factors that affect your sleep, how you feel), your sleep goals and achievements. | You |
| Sleep sound recordings | Audio from your sleep environment, and short clips of detected sound events such as snoring or talking. Only if you turn this feature on and allow microphone access. | Your device microphone (with your permission) |
| Assistant conversations and content | Messages, questions and other content you send to the in-app AI assistant or upload to the App. | You |
| Purchase information | Subscription status, product purchased, transaction date and store transaction ID. We do not receive your full card details; payments are handled by Google Play or the Apple App Store. | Google Play / App Store |
| Device and usage data | IP address, device model and name, operating system version, app version and settings, language, time zone, crash and performance logs, screens viewed, features used, time spent in the App. | Collected automatically |
| Identifiers | App instance ID, push notification token, Android Advertising ID (or IDFA on iOS, only if you allow tracking), IDFV on iOS. | Collected automatically |
| Approximate location | Only if you grant location permission. Otherwise we may derive your country from your IP address. | Your device (with your permission); IP address |
| Contact details | Name, email address and phone number, only if you contact our support team. | You |
We do not use your sleep data or survey answers to diagnose any medical condition. Remly is a wellness app, not a medical device.
3. Device permissions
Remly asks for the permissions below only when you use the related feature. Every permission is optional. You can refuse it or turn it off later in your device settings; the related feature will then stop working, and the rest of the App keeps working.
- Health Connect (Android) / Apple Health (iOS), read access to sleep data: to import your sleep sessions and show your sleep time, sleep stages and sleep score.
- Microphone: to record your sleep environment and detect sound events, only while a sleep recording is running.
- Notifications: to send bedtime reminders, wake-up alarms and updates about your progress.
- Location (optional): only if you grant it, to tailor content to your region.
- App tracking (iOS only): to use your IDFA for advertising measurement, only if you allow it.
4. Health Connect and Apple Health data
If you connect Health Connect or Apple Health, Remly reads sleep data only (for example sleep sessions, time asleep and sleep stages). We use this data only to provide and improve the sleep features you see in Remly: your sleep timeline, sleep score, trends and insights.
Remly's use of information received from Health Connect adheres to the Health Connect Permissions policy, including the Limited Use requirements. In particular, data from Health Connect and Apple Health:
- is used only to provide or improve Remly's user-facing sleep features;
- is never sold;
- is never used for advertising, marketing or ad targeting, and is never shared with advertising or analytics partners;
- is never used to determine credit-worthiness or for lending purposes;
- is never transferred to third parties, except to service providers that host or process it on our behalf to run these features, when required by law, or as part of a merger or acquisition with your notice;
- is not read by people at our company, unless you give us permission to do so, it is needed for security reasons or to comply with the law, or it has been aggregated and anonymised.
You can stop Remly's access at any time in Health Connect settings or in the Health app on iOS. You can ask us to delete any health data we have stored as described in section 9.
5. How we use your data
- To provide the App: track your sleep, calculate your sleep score, record and play back sleep sounds, run the AI assistant, show your goals and progress, and personalise your experience based on your onboarding answers.
- To manage subscriptions: verify purchases, unlock premium features and handle renewals and restores.
- To communicate with you: send reminders and notifications you have enabled, and answer your support requests.
- To improve Remly: understand how features are used, fix crashes and errors, and develop new features. This may include using your assistant conversations and in-app content to improve our AI features. You can opt out of this at any time by emailing sleepway@visionwizard.co. Health Connect and Apple Health data are never used to train AI models.
- To measure our marketing: understand which ad campaigns brought users to Remly, using advertising identifiers where you have allowed it.
- To keep the App safe and meet legal duties: prevent fraud and abuse, protect security, and comply with legal requests and obligations.
6. Legal bases
We rely on the following legal bases under KVKK (Articles 5 and 6) and, where it applies, GDPR (Article 6 and Article 9):
- Performance of a contract: to provide the App and your subscription.
- Your consent: for health data from Health Connect or Apple Health, microphone recordings, location, advertising identifiers and marketing messages. You can withdraw consent at any time; this does not affect processing done before.
- Legitimate interests: to keep the App secure, analyse usage and improve our services, as long as your rights and freedoms do not override these interests.
- Legal obligation: to keep records required by law and respond to lawful requests from authorities.
7. Who we share data with
We do not sell your personal data. We share data only with the types of parties below, and only as far as needed for the purpose described.
| Type of party | Why | Data shared |
|---|---|---|
| Cloud hosting and storage providers | To host our servers, store your data and sleep sound clips, and keep backups | All data stored on our servers |
| AI service providers | To generate the in-app assistant's replies | Messages you send to the assistant |
| Analytics and crash reporting providers (for example Google Firebase) | To understand App usage, measure performance and fix crashes | Device and usage data, identifiers |
| Attribution and advertising partners (for example Adjust and Meta / Facebook SDK) | To measure which ad campaigns lead to installs and purchases | Identifiers, device data, install and purchase events. Never health data or recordings. |
| App stores and payment processors (Google Play, Apple App Store) | To process and verify purchases and subscriptions | Purchase information |
| Notification services (Firebase Cloud Messaging, Apple Push Notification service) | To deliver notifications you have enabled | Push token |
| Professional advisers, public authorities and courts | When required by law or to establish, exercise or defend legal claims | Only the data the request requires |
| A buyer or successor company | In a merger, acquisition or sale of assets, with notice to you | Data relating to the App |
Our service providers may use your data only to provide services to us and must protect it under written agreements.
8. International transfers
Our service providers may store or process your data on servers outside Türkiye or outside your country, including in the European Union and the United States. When we transfer personal data abroad, we do so in line with Article 9 of KVKK and, where it applies, Chapter V of GDPR, using safeguards such as standard contractual clauses.
9. Data retention and deletion
How long we keep data
| Data | How long |
|---|---|
| Full sleep recordings | Kept only until the sound event clips are created and delivered to you, then deleted from our servers. |
| Sleep sound event clips | 20 days, then deleted from our servers and from your device. |
| Sleep data, answers, goals, assistant conversations | For as long as you use Remly. Deleted within 30 days after you ask us to delete your data. |
| Data imported from Health Connect / Apple Health | For as long as you use Remly and keep the connection. Deleted within 30 days after you ask us to delete your data. |
| Device, usage and analytics data | Up to 26 months, then deleted or anonymised. |
| Purchase and transaction records | For the period required by tax and accounting laws. |
| Support emails | Up to 2 years after your request is closed. |
When the purpose for keeping data ends and no law requires us to keep it longer, we delete, destroy or anonymise it.
How to delete your data
- Email sleepway@visionwizard.co with the subject "Delete my data" from the address you use to contact us, and include your user ID (found in the App's settings) so we can find your data.
- We will delete your personal data, including any health data and recordings, within 30 days and confirm by email. We may keep purchase records that tax law requires us to keep.
- Deleting the App from your phone removes data stored on your device but does not delete data stored on our servers. Please send a deletion request for that.
- Cancelling your subscription is done in Google Play or the App Store and does not delete your data by itself.
10. How we protect your data
We use technical and organisational measures to protect your data against unauthorised access, loss, misuse or change, including:
- encryption of data in transit (HTTPS/TLS) and encryption of sensitive data at rest;
- access controls based on job role, so staff can access only the data they need;
- two-factor authentication for remote access to systems holding sensitive data;
- firewalls, anti-virus protection, security monitoring and logging of access to sensitive data;
- regular penetration tests and fixing of the issues they find;
- regular backups, staff security training and confidentiality agreements.
No system is completely secure. If a breach affects your personal data, we will notify you and the relevant data protection authority as required by law.
11. Children
Remly is not intended for children under 16, and we do not knowingly collect personal data from anyone under 16. Users under 18 must have permission from a parent or legal guardian. If you believe a child under 16 has given us personal data, contact sleepway@visionwizard.co and we will delete it.
12. Your rights
Depending on where you live, you have the right to:
- learn whether we process your personal data and get a copy of it;
- know why we process it and whether it is used for that purpose;
- know the third parties in Türkiye or abroad to whom it was transferred;
- have incorrect or incomplete data corrected;
- have your data deleted, destroyed or anonymised;
- restrict or object to processing, including profiling and decisions made only by automated means;
- receive your data in a portable format;
- withdraw your consent at any time;
- claim compensation for damage caused by unlawful processing;
- complain to a data protection authority (in Türkiye, the Personal Data Protection Authority, KVKK; in the EU, your local supervisory authority).
To use any of these rights, email sleepway@visionwizard.co. We may ask you to confirm your identity. We answer free of charge within 30 days. If we refuse a request, we will tell you why.
13. Cookies, identifiers and notifications
The App uses software development kits (SDKs) and mobile identifiers rather than browser cookies. You can reset or delete your Android Advertising ID or opt out of ads personalisation in your device settings (Settings > Google > Ads, or Settings > Privacy > Ads). On iOS you can control tracking in Settings > Privacy & Security > Tracking. You can turn notifications off at any time in your device settings.
14. Third-party links
Remly may contain links to websites or apps that we do not control. Their own privacy policies apply, and we are not responsible for how they handle your data.
15. Changes to this policy
We may update this Privacy Policy from time to time. We will change the "Last updated" date above and, for significant changes, tell you in the App before they take effect.