Last updated: March 26, 2026
MedArchive ("we", "our", or "us") is a personal health record organizer that helps you store, organize, and access your medical exams and related documents. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the MedArchive mobile application and related services (collectively, the "Service").
By using MedArchive, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, authentication provider, and user identifier when you create or sign in to an account.
- Health-related content: medical exams, lab results, reports, images, PDFs, and metadata you choose to import, upload, or create in the app.
- Profile information: names and details of family profiles you manage within the app.
- Device and usage data: device identifiers, operating system, app version, language, time zone, and interaction events used to improve performance and reliability.
- Diagnostic data: crash reports and error logs to help us fix technical issues.
- Purchase information: subscription or in-app purchase status processed through Apple App Store or Google Play (we do not receive your full payment card details).
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service;
- Authenticate your account and secure access to your data;
- Process and organize the medical documents you submit;
- Sync your data across devices when you are signed in;
- Send reminders and notifications you configure;
- Process subscriptions and premium features;
- Monitor app performance, prevent abuse, and troubleshoot errors;
- Comply with legal obligations.
3. Sensitive Health Information
Medical records and exam files are sensitive personal data. We treat this information with heightened care. You control what content you add to MedArchive. We use your health-related data only to provide the Service and do not sell it to third parties.
4. How We Share Information
We may share information only in the following circumstances:
- Service providers: trusted vendors that help us operate the Service, such as cloud hosting, authentication, analytics, and error monitoring, under contractual confidentiality obligations.
- Legal requirements: when required by law, regulation, legal process, or governmental request.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.
- With your consent: when you explicitly authorize sharing.
We do not sell your personal information.
5. Third-Party Services
MedArchive may integrate with third-party services, including but not limited to:
- Firebase (authentication, storage, analytics, and remote configuration);
- Google Sign-In, Apple Sign-In, Facebook Login, or Microsoft sign-in (when enabled);
- Sentry (error and crash reporting);
- Apple App Store and Google Play Billing (subscriptions and purchases).
These providers process data according to their own privacy policies. We encourage you to review their policies for more information.
6. Data Storage and Security
We implement technical and organizational measures designed to protect your information, including encryption in transit (HTTPS/TLS), access controls, and secure authentication. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Some data may be stored locally on your device. Data may also be stored on servers operated by us or our service providers.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or update your personal information;
- Delete your account and associated data;
- Withdraw consent where processing is based on consent;
- Object to or restrict certain processing;
- Request a copy of your data in a portable format.
You can update your profile information in the app. To request account deletion or exercise other privacy rights, contact us using the details below.
9. Children's Privacy
MedArchive is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. International Data Transfers
Your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for cross-border data transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal data, please contact us at:
MedArchive Support
Email: edersonfrasson@gmail.com