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Privacy information
With this data protection notice we inform you about our handling of your personal data and about your rights according to the European Data Protection Regulation (DSGVO) and the Federal Data Protection Act (BDSG). RAISE GmbH (hereinafter referred to as "we" or "us") is responsible for data processing.
Content
4. Categories
of recipients of the data
5. Data
transfer to third countries
6. Processing
in the exercise of your rights
II. Data
processing on our website
2. Server
log files processing
3. Contact
options and requests
III. Data
processing on our social media pages
2. Comments
and direct messages
2. Customer
and interested party data
3. Use
of the e-mail address for marketing purposes
If you
have any questions or suggestions about this information, or if you would like
to contact us about asserting your rights, please send your request to
RAISE GmbH
Bernstorffstrasse 104, 22767 Hamburg, Germany
Tel. +49 172 458 3728
E-mail info@getraise.app
The term "personal data" under
data protection law refers to all information relating to an identified or
identifiable individual. We
process personal data in compliance with the relevant data protection
regulations, in particular the DSGVO and the BDSG. Data processing by us only
takes place on the basis of a
legal permission. We process personal data only with
your consent (Section 25 (1) TTDSG or Art. 6 (1) a DSGVO), for the performance
of a contract to which you are a party or at your request for the performance
of pre-contractual measures (Art. 6 (1) b DSGVO), for the performance of a
legal obligation (Art. 6 (1) (c) DSGVO) or if the processing is necessary to
protect our legitimate interests or the legitimate interests of a third party,
unless your interests or fundamental rights and freedoms which require the
protection of personal data override (Art. 6 (1) (f) DSGVO).
Unless otherwise stated in the
following notes, we store the data only for as long as is necessary to achieve
the processing purpose or to fulfill our contractual or legal obligations. Such
statutory retention obligations may arise in particular from commercial or tax law
regulations.
We use processors as part of the processing of your data. Processing operations carried out by such processors include, for example, hosting, sending e-mails, maintenance and support of IT systems, customer and order management, order processing, accounting and billing, marketing measures or file and data carrier destruction. A processor is a natural or legal person, authority, institution or other body that processes personal data on behalf of the data controller. Processors do not use the data for their own purposes, but carry out data processing exclusively for the data controller and are contractually obligated to ensure appropriate technical and organizational measures for data protection. In addition, we may transfer your personal data to bodies such as postal and delivery services, house bank, tax consultancy/auditing company or the financial administration. Further recipients may result from the following notes.
Our data processing operations may involve the transfer of certain personal data to third countries, i.e. countries where the GDPR is not applicable law. Such a transfer takes place in a permissible manner if the European Commission has determined that an adequate level of data protection is required in such a third country. If such an adequacy decision by the European Commission does not exist, a transfer of personal data to a third country will only take place if appropriate safeguards exist pursuant to Art. 46 GDPR or if one of the conditions of Art. 49 GDPR is met.
Unless otherwise stated below, we use the EU standard data protection clauses as appropriate safeguards for the transfer of personal data in third countries. You have the possibility to receive a copy of these EU standard data protection clauses or to inspect them. To do so, please contact us at the address given under Contact.
If
you consent to the transfer of personal data to third countries, the transfer
will take place on the legal basis of Article 49 (1) a DSGVO.
These processing operations are based on the legal basis of Art. 6 para. 1 lit. c DSGVO in conjunction with. Art. 15 to 22 DSGVO and § 34 para. 2 BDSG.
As a
data subject, you have the right to assert your data subject rights against us.
In particular,
you have the following rights:
·
In accordance with Art. 15 DSGVO and § 34 BDSG,
you have the right to request information about whether and, if so, to what extent
we are processing personal data relating to you or not.
·
You have the right to demand that we correct
your data in accordance with Art. 16 DSGVO.
·
You have the right to demand that we delete
your personal data in accordance with Art. 17 DSGVO and § 35 BDSG.
·
You have the right to have the processing of
your personal data restricted in accordance with Art. 18 DSGVO.
·
You have the right, in accordance with Art. 20
DSGVO, to receive the personal data concerning you that you have provided to us
in a structured, common and machine-readable format and to transfer this data
to another controller.
· If you have given us separate consent to data processing, you may revoke this consent at any time in accordance with Art. 7 (3) DSGVO. Such a revocation does not affect the lawfulness of the processing that was carried out on the basis of the consent until the revocation.
·
If you believe that a processing of personal
data concerning you violates the provisions of the GDPR, you have the right to
lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR.
In accordance with Art. 21 (1) DSGVO, you have the right to object to processing based on the legal basis of Art. 6 (1) (e) or (f) DSGVO on grounds relating to your particular situation. If we process personal data about you for the purpose of direct marketing, you may object to such processing pursuant to Article 21 (2) and (3) of the GDPR.
When you use the website, we collect information that you provide yourself. In addition, during your visit to the website, certain information about your use of the website is automatically collected by us. In data protection law, the IP address is also generally considered to be a personal data. An IP address is assigned to every device connected to the Internet by the Internet provider so that it can send and receive data.
For the presentation and hosting of our website, we use the website construction kit system of the provider Wix.com Ltd (Israel). Insofar as this involves the processing of personal data about the use of our website, Wix.com Ltd. is our order processor. The processing of personal data takes place on servers operated by Wix.com Ltd.
When using the service, a transfer of your data to Israel cannot be excluded. We base the data transfer to Israel on the adequacy decision of the European Commission according to Art. 45 DSGVO. For more information on data protection at Wix.com, please see the Wix.com privacy policy at: You can view the privacy policy of Wix.com Ltd. at https://de.wix.com/about/privacy.
During the purely informative use of our website, general information that your browser transmits to our server is initially stored automatically (i.e. not via registration). This includes by default: browser type/version, operating system used, requested page, the previously visited page (referrer URL), IP address, date and time of the server request and HTTP status code.
The
processing is carried out to protect our legitimate
interests and is based on the legal basis of Art. 6 (1) f DSGVO. This processing serves the technical administration and
security of the website. We are not able to identify you as a data
subject from the stored information. Articles 15 to 22 DSGVO therefore do not apply
pursuant to Art. 11 (2) DSGVO, unless you provide additional information that
enables your identification in order to exercise your rights set forth in these
articles.
Our website contains contact forms and a chat, through which you can send us messages. The transfer of your data is encrypted (recognizable by the "https" in the address line of the browser). All data fields marked as mandatory are required to process your request. Failure to provide this data will result in us not being able to process your request. The provision of further data is voluntary. Alternatively, you can send us a message via the contact e-mail. We process the data for the purpose of answering your request.
We use cookies
and similar technologies ("cookies") on our website. Cookies are small
data sets that are stored by your browser when you visit a website. This
identifies the browser used and can be recognized by web servers. You have full
control over the use of cookies through your browser. You can delete the
cookies in the security settings of your browser at any time. You can object to
the use of cookies through your browser settings in principle or for specific
cases.
The use of cookies is partly technically
necessary for the operation of our website and thus permissible without the
consent of the user. In addition, we may use cookies to offer special features
and content and for analysis and marketing purposes. These may also include
cookies from third-party providers (so-called third party cookies). We use such
technically unnecessary cookies only with your consent pursuant to Section 25 (1) TTDSG and, if applicable, Article 6 (1) a DSGVO.
When you visit or interact with a profile on a social media platform, personal data about you may be processed. The information associated with a social media profile used also regularly constitutes personal data. This also covers messages and statements made while using the profile. In addition, during your visit to a social media profile, certain information about it is often automatically collected, which may also constitute personal data.
When you visit our Instagram
page, through which we present our company or individual products from our
range, certain information about you is processed. The sole controller of this
processing of personal data is Meta Platforms Ireland Limited (Ireland, EU -
"Meta"). For more information about the processing of personal data
by Meta, please visit https://www.facebook.com/privacy/explanation. Meta offers the possibility to object to certain data
processing; information and opt-out options in this regard can be found at
https://www.facebook.com/settings?tab=ads.
Meta provides us with anonymized statistics and insights for our Instagram page that help us gain insights into the types of actions people take on our page (known as "Page Insights"). These page insights are created based on certain information about individuals who have visited our site. This processing of personal data is carried out by Meta and us as joint controllers. The processing serves our legitimate interest to evaluate the types of actions taken on our site and to improve our site based on these insights. The legal basis for this processing is Art. 6 para. 1 letter f DSGVO.
We cannot associate the information obtained through Page Insights with individual user profiles that interact with our Instagram page . We have entered into a joint controller agreement with Meta, which sets out the allocation of data protection obligations between us and Meta. For details about the processing of personal data to create site insights and the agreement entered into between us and Meta, please visit https://www.facebook.com/legal/terms/information_about_page_insights_data. With regard to these data processing operations, you have the option of asserting your data subject rights (see "Your rights" in this regard) against Meta as well. Further information on this can be found in Meta's privacy policy at https://www.facebook.com/privacy/explanation.
Please note that according to the Meta Privacy Policy, user data is also processed in the USA or other third countries. Meta transfers user data only to countries for which an adequacy decision has been issued by the European Commission in accordance with Art. 45 DSGVO or on the basis of appropriate guarantees in accordance with Art. 46 DSGVO.
LinkedIn Ireland Unlimited Company (Ireland, EU - "LinkedIn") is the sole responsible party for the processing of personal data when you visit our LinkedIn page. Further information about the processing of personal data by LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.
When you visit, follow or engage with our LinkedIn company page, LinkedIn processes personal data to provide us with anonymized statistics and insights. This provides us with insights into the types of actions that people take on our page (so-called page insights). For this purpose, LinkedIn processes in particular such data that you have already provided to LinkedIn via the information in your profile, such as data on function, country, industry, seniority, company size and employment status. In addition, LinkedIn will process information about how you interact with our LinkedIn company page, such as whether you are a follower:in our LinkedIn company page. With the page insights, LinkedIn does not provide us with any personal data about you. We only have access to the aggregated Page Insights. It is also not possible for us to draw conclusions about individual members via the information in the Page Insights. This processing of personal data in the context of the Page Insights is carried out by LinkedIn and us as joint controllers. The processing serves our legitimate interest to evaluate the types of actions taken on our LinkedIn company page and to improve our company page based on these insights. The legal basis for this processing is Art. 6 (1) f DSGVO.
We have entered into a joint controller agreement with LinkedIn, which sets out the allocation of data protection obligations between us and LinkedIn. The agreement is available at: https://legal.linkedin.com/pages-joint-controller-addendum. Thereafter, the following applies:
· LinkedIn and we have agreed that LinkedIn is responsible for enabling you to exercise your rights under the GDPR. You can contact LinkedIn to do so online via the following link (https://www.linkedin.com/help/linkedin/ask/PPQ?lang=de) or reach LinkedIn via the contact details in the Privacy Policy. You can contact the Data Protection Officer at LinkedIn Ireland via the following link: https://www.linkedin.com/help/linkedin/ask/TSO-DPO. You may also contact us at our provided contact details about exercising your rights in connection with the processing of personal data in the context of Page Insights. In such a case, we will forward your request to LinkedIn.
· LinkedIn and we have agreed that the Irish Data Protection Commission is the lead supervisory authority overseeing processing for Page Insights. You always have the right to lodge a complaint with the Irish Data Protection Commission (see at www.dataprotection.ie) or any other supervisory authority.
Please note that according to the LinkedIn Privacy Policy, personal data is also processed by LinkedIn in the USA or other third countries. LinkedIn transfers personal data only to countries for which an adequacy decision has been issued by the European Commission according to Art. 45 DSGVO or on the basis of appropriate guarantees according to Art. 46 DSGVO.
We also process information that you have provided to us via our company page on the respective social media platform. Such information may be the username used, contact details or a message to us. These processing operations by us are carried out as the sole responsible party. We process this data on the basis of our legitimate interest in contacting inquiring persons. The legal basis for the data processing is Art. 6 para. 1 letter f DSGVO. Further data processing may take place if you have consented (Art. 6 para. 1 letter a DSGVO) or if this is necessary for the fulfillment of a legal obligation (Art. 6 para. 1 letter c DSGVO).
If you
send us a message via the contact email provided, we will process the
transmitted data for the purpose of responding to your inquiry. We process this
data based on our legitimate interest to get in contact with inquiring persons.
The legal basis for the data
processing is Art. 6 para. 1 letter f DSGVO.
If you contact our company as a
customer or interested party, we process your data to the extent necessary to
establish or implement the contractual relationship. This regularly includes
the processing of the personal master, contract and payment data provided to us
as well as contact and communication data of our contact persons for commercial
customers and business partners. The legal basis for this processing is Art. 6
para. 1 letter b DSGVO or Art. 6 para. 1 letter f DSGVO.
We also process customer and interested party data for evaluation and marketing purposes. This processing is carried out on the legal basis of Art. 6 para. 1 letter f DSGVO and serves our interest to further develop our offer and to inform you specifically about our offers.
Further data processing may take place if you have consented (Art. 6 para. 1 letter a DSGVO) or if this is necessary for the fulfillment of a legal obligation (Art. 6 para. 1 letter c DSGVO).
We may use the email address you provide when you register or place an order to contact you about our own similar products and services.
The legal basis is Art. 6 para. 1 lit. f DSGVO in conjunction with. § Section 7 (3) UWG. You can object to this at any time without incurring any transmission costs other than those according to the prime rates. To do so, you can unsubscribe by clicking on the unsubscribe link contained in each mailing.
Status:
December 2022
[DSK1]Notice:
This is a kind of "backup" if promotional e-mails are sent to customers who have not given their consent. This notice can then help in a legal dispute, as it refers to the legal exception of Section 7 (3) of the German Unfair Competition Act (UWG), which allows promotional e-mails to existing customers if the content relates solely to the company's own similar goods and services.
However, Section 7 (3) UWG is interpreted very strictly, so that we generally recommend sending promotional e-mails only with express consent.