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IT Specialist Certification – Training Outline</div><div><br></div><div>Program Purpose:<br>Prepare students for entry-level technology careers by building foundational knowledge in computer systems, networking, cybersecurity, software, databases, programming, and technical support.</div><div><br></div><div>Module 1 – IT Fundamentals<br>Computer hardware; software; operating systems; peripheral devices; storage; file systems; basic troubleshooting; common IT terminology; and workplace technology.</div><div><br></div><div>Module 2 – Computer Hardware and Operating Systems<br>Processors; memory; storage devices; motherboards; input/output devices; operating system installation; system settings; user accounts; updates; drivers; and device management.</div><div><br></div><div>Module 3 – Networking Fundamentals<br>LANs and WANs; routers; switches; IP addressing; TCP/IP; DNS; DHCP; wireless networking; network cables; internet connectivity; and basic troubleshooting.</div><div><br></div><div>Module 4 – Cybersecurity Fundamentals<br>Passwords; authentication; malware; phishing; ransomware; firewalls; antivirus software; access control; data protection; backups; privacy; and secure computing practices.</div><div><br></div><div>Module 5 – Software and Applications<br>Installing and updating applications; productivity software; file compatibility; cloud applications; browser settings; application troubleshooting; and software licensing.</div><div><br></div><div>Module 6 – Databases and Data Concepts<br>Database fundamentals; tables; records; fields; primary keys; relationships; queries; data organization; basic SQL concepts; and data integrity.</div><div><br></div><div>Module 7 – Programming Fundamentals<br>Variables; data types; operators; conditional statements; loops; functions; debugging; algorithms; logic; pseudocode; and basic software-development concepts.</div><div><br></div><div>Module 8 – Web and Internet Technologies<br>Web browsers; websites; URLs; HTML concepts; web applications; cloud services; online collaboration; web security; and internet protocols.</div><div><br></div><div>Module 9 – IT Support and Troubleshooting<br>Problem identification; troubleshooting methodology; hardware problems; software errors; network problems; user support; documentation; ticketing systems; escalation; and remote assistance.</div><div><br></div><div>Module 10 – Cloud and Emerging Technologies<br>Cloud computing; virtualization; software as a service; mobile technology; artificial intelligence fundamentals; Internet of Things; automation; and modern workplace technologies.</div><div><br></div><div>Module 11 – Professional and Career Skills<br>Technical communication; customer service; teamwork; documentation; workplace ethics; time management; résumé preparation; interviewing; and entry-level IT career pathways.</div><div><br></div><div>Module 12 – Certification Preparation<br>Review of Pearson IT Specialist exam objectives; hands-on exercises; practice examinations; scenario-based troubleshooting; timed assessments; and remediation of weak areas.</div><div><br></div><div>Suggested 12-Week Schedule</div><div>Week Topic<br>1 IT Fundamentals<br>2 Hardware and Operating Systems<br>3 Networking Fundamentals<br>4 Cybersecurity<br>5 Software and Applications<br>6 Databases<br>7 Programming Fundamentals<br>8 Web and Internet Technologies<br>9 IT Support and Troubleshooting<br>10 Cloud and Emerging Technologies<br>11 Career and Professional Skills<br>12 Certification Review and Final Assessment</div><div><br></div><div>Recommended Program Length</div><div><br></div><div>ATTC could offer the Pearson IT Specialist Certification Program as approximately 100–150 instructional hours, combining instructor-led lessons, computer labs, troubleshooting exercises, practical assignments, and certification exam preparation.</div><div>The Pearson IT Specialist program includes multiple certification areas, so ATTC 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