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style=\"text-align: center;\"><span style=\"font-size:24px;\"><em><span class=\"theme-text-color-0-0\"><strong>Complete Terms &amp; Conditions:</strong></span></em></span><br></div>","verticalAlignment":"top"},"metaData":{"position":{"left":-480,"top":332},"size":{"width":958,"height":37}}}]},{"type":"SectionElement","id":"1405899891578","elementProperties":{"tagName":"DIV","behaviours":null,"isLocked":false,"name":"Section 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style=\"font-size:18px;\"><strong><span class=\"theme-text-color-1-4\"><em>Updated January 2026</em>.</span></strong><br></span></div><div><span style=\"font-size:18px;\"><strong><span class=\"theme-text-color-1-4\"></span></strong><br></span></div><div><span style=\"font-size:18px;\"><strong><span class=\"theme-text-color-1-4\">This section applies to all appointments:</span></strong></span><span style=\"font-size:14px;\"><br></span></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\"></span></strong><strong><span class=\"theme-text-color-1-4\"></span></strong><br></span></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\"></span></strong><strong><span class=\"theme-text-color-1-4\"></span></strong></span><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">Booking:</span></strong></span><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\"> </span></strong><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">A £20 deposit per horse* is required to reserve a specific time slot. This is non-refundable &amp; will be taken off your final bill on the day. Only when this is received can your appointment be confirmed. This booking process enters you into an agreement with Marple Equine Services &amp; you agree to the following T&amp;Cs.&nbsp;&nbsp;</span></span><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">*A smaller deposit per horse may be required for groups, but only with prior, express agreement.</span></span></div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><br></span></div><div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\"></span></span><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Deposits:</strong></span></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">Your deposit can be paid in cash or&nbsp;by bank transfer:&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Bank Details:&nbsp; &nbsp; </strong>Halifax Bank </span></span><br></div><div><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Account Type</strong>:&nbsp; &nbsp;Personal Account.&nbsp; &nbsp; &nbsp;<strong></strong><strong> </strong></span><br></span></div><div><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Name: </strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Joanne Kinsley</span></span></div><div><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Sort Code:&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</strong> 11-0<strong></strong>7-39</span><br></span></div><div><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Account No:&nbsp;</strong>&nbsp; &nbsp; &nbsp;00293218</span></span><span style=\"font-size:14px;\"><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\">All services must be paid for in full at the time of your appointment, with no exceptions. Payment can be made by cash or bank transfer. </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">Or I can also take contactless payments, but there is a small surcharge for this of £1 per £50 or part thereof.</span></span></div></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\">&nbsp;</span></strong></span></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\"></span></strong><strong><span class=\"theme-text-color-1-4\"></span></strong></span><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">Cancellations:</span></strong></span><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\"> </span></strong><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\">All cancellations will result in the forfeit of your deposit.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">If you need to move an appointment with more than a weeks’ notice, I will transfer your deposit to a new date on one occasion only. If it is less than 7 days to your appointment, or a second move request, this will be treated as a cancellation &amp; require a new appointment &amp; new deposit.&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\"></span></span><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Delays:</strong></span></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">All times agreed at booking are approximate. Working with horses is unpredictable. In the case of delays of more than about 10 minutes, I always try to message ahead &amp; inform you, but if I am working with a difficult horse, have no signal or I am driving, then this isn't always possible.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span></span><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">Bad Weather:</span></strong></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">I work in all types of weather, however in the case of snowfall, I will assess the safety of each road journey, for every appointment individually. This may mean, in exceptional circumstances, having to re-arrange at short notice. Your new appointment will be treated as a priority, and your deposit will be unaffected.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\"></span></span><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Sedation:</strong></span></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">You must let me know at the time of booking if the horse needs sedation of any kind. For IV sedation, I will give you a selection of dates available at that moment in time. You should then contact your vet at the earliest opportunity to secure a date &amp; time. Please get back to me as soon as your vet is booked, as I will be provisionally holding a number of full days for you &amp; &nbsp;unable to take other bookings until you confrm.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">If you do not confirm within one working day, the spaces may be lost.</span></span></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\">&nbsp;</span></strong></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">For oral sedation, please wait for my message on the day before you administer it, in case I’m not running to time. The gel needs time to work, but I also need all the available sedated time to complete the job, so correct administration timing is essential.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span></span><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">Food:</span></strong></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">It is essential that you do <strong>NOT</strong> produce treats, licks or feed of any kind unless you have been asked to do so. Your horse can have a haynet, for most types of appointment other than mane tidying. In the case of clipping, I may need to remove the net briefly whilst I clip the face.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">If I encounter persistent difficulties, only then can we discuss distraction techniques &amp; consider whether a lick or some food may help.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\"></span></span><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Biosecurity:</strong></span></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">It is important that you inform me of any outbreak or suspected case of contagious equine diseases such as strangles, influenza, herpes, ringworm etc. Your appointment may need to be re-scheduled. The same applies to human contagious disease. If you know or suspect that you, or someone you live with has a serious contagious disease, then please let me know at the earliest opportunity.&nbsp;&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">My responsibilities:&nbsp;</span></strong></span></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\"></span></strong><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">I will travel to your horses residence &amp; will endeavour to provide the service required, to the best of my ability, at the agreed time. I will take all precautions possible to ensure my own safety is maintained &amp; that your horse has a stress &amp; pain free experience. I will take appropriate measures to ensure the highest biosecurity is in place with all my equipment &amp; working practices.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><br></span></div><div><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">Your responsibilities:</span></strong></span></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\"></span></strong><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">You agree that either yourself or another responsible person will be present at the agreed time &amp; location to get the horse ready, to plan &amp; maintain the safety of the workspace &amp; to make payment on completion of the service provided.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\"></span><br></span></div><div><span style=\"font-size:14px;\"></span><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">The Workspace:</span></strong></span><span style=\"font-size:14px;\"><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\">The horse should be ready for when I arrive, in a workspace appropriate for their specific appointment. In all cases, this means somewhere with safe footing &amp; good lighting, without hazards such as tools or machinery in the way. If I am working in a stable, please remove buckets, toys &amp; droppings. People or animals walking around the horse during the appointment puts them in danger &amp; greatly affects my concentration, increasing the chances of injury. A horse, may react out of character when being worked with, so never make assumptions he won’t startle or kick. I cannot be held responsible for the safety of any third party.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><span class=\"theme-text-color-1-4\"></span></span><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Interference:</strong></span></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"> </span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">I also respectfully request that neither yourself nor any other person interferes with or start doing other things to the horse whilst I am working, such as picking at scabs, plaiting manes etc. Horses can easily become overwhelmed. Please leave them alone whilst they have their appointment, and you can do whatever you wish once I’m gone.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><br></span></div><div><div><span style=\"font-size:18px;\"><span class=\"theme-text-color-1-4\"><strong>Problem Horses:</strong></span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"><strong></strong></span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"><strong></strong></span></span><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Difficult Horses:</strong></span></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"><strong>&nbsp;</strong></span><span style=\"color: rgb(0, 0, 0); background-color: initial; letter-spacing: 0px;\">I have a very high success rate when it comes to completing both difficult clips &amp; horse hygiene cleans. Currently, 99% of horses are cleaned first time with either no additional intervention, or minimal assistance such as a lick. I can work with a certain amount of fidgeting, or leg lifting, and I am well practiced at avoiding injury.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">With clipping, the success rate with no intervention is around 97% &amp; when including those with sedation, the success rate is just under 100% so extremely high, but of course, both activities are high risk jobs &amp; there are exceptions.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"></span><br></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">In the event your horse is too difficult to fully examine, clip or clean, you will still be charged, as difficult horses not only require the same expertise &amp; resources, they almost always require additional time too. I always try to complete every job to an excellent standard, and where necessary, will take whatever time is required for the horse to have a good experience, however this may occasionally need to be adapted or modified due to the behaviour of the horse.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">When clipping a first time or nervous horse, I will discuss any contingency plan with you before I start.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"><strong></strong></span></span><span style=\"font-size:16px;\"><span class=\"theme-text-color-1-4\"><strong>Dangerous Horses:</strong></span></span><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\"><strong>&nbsp;</strong></span><span style=\"color: rgb(0, 0, 0); background-color: initial; letter-spacing: 0px;\">Please inform me beforehand if your horse is known to kick, rear or bite.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">Horses that will be too dangerous to work with are usually very apparent within the first few minutes of starting. If&nbsp;I am attending the address for additional work, I may be able to reduce the fee&nbsp;in this instance. However, if I have come out specifically for this one horse, full charges will apply.</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span class=\"theme-text-color-1-4\">I reserve the right to stop working immediately with any horse that causes injury or is acting in a persistently dangerous way. In these cases, we may need to rearrange with the horse sedated.</span></span></div></div><div><span style=\"font-size:14px;\"><strong><span class=\"theme-text-color-1-4\">&nbsp;</span></strong></span></div><div><span style=\"font-size:16px;\"><strong><span class=\"theme-text-color-1-4\">For clarity, I will never physically discipline a clients horse, under any circumstances.</span></strong></span></div>","verticalAlignment":"top"},"metaData":{"position":{"left":-478,"top":390},"size":{"width":956,"height":1984}}},{"type":"freeText","id":"id1568244357593","elementProperties":{"tagName":"H1","behaviours":null,"isLocked":false,"name":"Text 10","baseName":null,"templateID":"templateid1568244357596","templateName":null,"order":59,"customStates":null,"isElementWasEditedInMode":false,"showHoverEffects":true,"skinInformation":{},"isSupportsMobile":true,"isVisibleInMode":true,"isFixed":false,"topZIndex":0,"elementOpacity":1,"staticMargin":{"horizontalMargin":0,"verticalMargin":0},"sizeAndPosition":{"width":956,"height":631,"left":-480,"top":2581},"lastResizingSize":{"width":318,"height":1528,"left":-480,"top":1559},"isVisibleInLastSection":true,"isVisibleInLastDataItem":true,"attributes":null,"metaProps":null,"metaItemType":null,"metaTitle":null,"styleBindingId":null,"styleBindingFields":null,"shadow":{"top":2,"left":2,"spread":0,"blur":4,"color":"black"},"glow":{"spread":0,"blur":2,"color":"black"},"isParallaxBackground":false,"parallaxBackgroundSpeed":0.5,"isParallaxElement":{"isActive":false,"speed":1,"delay":0},"effectsOptions":{"isParallax":false,"oneTimeAnimation":false,"duration":1200,"startDistance":200,"startVisibility":0.8,"distance":300,"measureDistanceType":3,"delay":0,"distanceDelay":0,"runInLoop":false,"flyDirection":2,"direction":"horizontal","movementDistanceHorizontally":200,"movementDistanceVertically":0,"autoStartDistanceSettings":true,"autoDistanceSettings":true},"effects":null,"binding":null,"innerGlow":{"spread":0,"blur":0,"color":"black"},"innerShadow":{"top":0,"left":0,"spread":0,"blur":0,"color":"black"},"display":"fixed","cellItem":null,"cellHorizontalAlignment":"none","basicUserCanEdit":true,"backgroundColor":"transparent","imageUrl":"","imageLayout":"stretchedToFill","imagePosition":{"vertical":"center","horizontal":"center"},"origImage":"","imageOpacity":1,"backgroundOverlay":"transparent","isVisible":true,"verticalLayout":"normal","horizontalLayout":"normal","fillLayout":{"fillHorizontal":false,"fillVertical":false},"margin":{"top":0,"left":0,"bottom":0,"right":0},"borderWidth":{"top":2,"right":2,"bottom":2,"left":2},"roundness":{"topLeft":8,"topRight":8,"bottomLeft":8,"bottomRight":8},"borderColor":{"top":{"mainColor":2,"variation":3,"opacity":1,"brightness":0},"left":{"mainColor":2,"variation":3,"opacity":1,"brightness":0},"right":{"mainColor":2,"variation":3,"opacity":1,"brightness":0},"bottom":{"mainColor":2,"variation":3,"opacity":1,"brightness":0}},"borderStyle":{"top":"solid","left":"solid","bottom":"solid","right":"solid"},"padding":{"top":4,"right":4,"bottom":4,"left":4},"rotationAngle":0,"verticalAlign":"center","horizontalAlign":"left","horizontalContentAlign":"center","startSelected":false,"urlAddress":null,"openInNewTab":false,"openInTopWindow":false,"shouldUnderlineChildren":false,"namedTextStyle":null,"fontColor":{"mainColor":1,"variation":4,"opacity":1,"brightness":0},"textShadow":[],"lineHeight":{"percentages":126,"unit":"percentages"},"letterSpacing":0,"fontSize":14,"font":{"themeFont":"heading1"},"contentTextTransform":"none","isBold":false,"isItalic":false,"isUnderline":false,"textStyle":{"bold":false,"underline":false,"italic":false},"textDirection":2,"dataBinding":null,"formattedText":"<div><span class=\"theme-text-color-2-3\"><span style=\"font-size:16px;\"><span class=\"theme-text-font-body1\"></span></span></span><span style=\"font-size:18px;\"><strong><span style=\"font-family:oxygen;\"><span class=\"theme-text-color-1-4\"></span></span></strong></span><strong><span style=\"font-size:14px;\"><span style=\"font-family: oxygen; color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span></span></strong></div><div style=\"text-align: justify;\"><span style=\"font-size:18px;\"><span style=\"font-family:oxygen;\"><strong><span style=\"background-color: initial; color: rgb(5, 5, 5); letter-spacing: 0px;\">CLIPPING:</span></strong></span></span><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">&nbsp;</span></span></span></div><div><span style=\"color:#b90a0a;\"><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><strong><span style=\"background-color: initial; letter-spacing: 0px;\">IMPORTANT NOTE:</span></strong></span></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><em><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">It is always safer, quicker &amp; far less stressful all round, if I work alone when clipping a horse, especially if it’s their first time, if they are nervous or potentially difficult. This means having the horse tied up with a haynet, and no one else in the stable or work area. I use kind &amp; patient methods, but for the purposes of transparency, I have absolutely no issues with you, or anyone else watching from outside the stable, from a distance or even on camera. If I need assistance I will ask. Otherwise, I will assume responsibility for the horse whilst he is in my sole charge.</span></em></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">&nbsp;</span></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">&nbsp;</span></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">In the case of wind, rain or snow during clipping, I will need to work undercover. If I am clipping in a stable, you may wish to sweep bedding back to prevent hair mixing in.</span></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">&nbsp;</span></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong>Presentation: </strong></span></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">The horse must be presented as clean as possible &amp; completely dry. This is to provide a comfortable experience for him, to leave a good finish to the coat &amp; to protect my equipment. Ideally, bath the horse a few days before, dry &amp; suitably rug to keep clean. If bathing is not possible, then a thorough groom &amp; hot flannel using a capful of astringent like dettol or vinegar, every day in the week leading up to your appointment should suffice. Please leave manes &amp; tails unplaited. I will organise these as I work.</span></span></span></div><div><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span><br></span></span></div><div><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong>Wet, dirty, or greasy horses:</strong></span></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"> For very dirty or wet horses, you will be charged in full, and we may need to make a new appointment, as I reserve the right to refuse to clip any inadequately prepared horse. If I think it’s possible to clip the horse, or if the situation is not likely to improve, such as in the case of welfare clips, or the horse is living out, there will be a surcharge of £25 for a body clip and £10 for legs, to allow for the extra time &amp; resources needed. You also accept that the finish may be less than optimal.</span></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">&nbsp;</span></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong></strong></span></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong>Horse Attire:</strong></span></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong> </strong>Use a plain headcollar that unclips under the cheek. Control headcollars, duallys &amp; rope halters are not suitable for tying up with, and fleece or leather headcollars could be damaged, so only use these if you've nothing else. I do have suitable headcollars in the van that can be loaned for your appointment if needed. Remove rugs &amp; brush the horse over ready for me to start straight away.</span></span></span></div><div><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span><br></span></span></div><div><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong>Excess Time: </strong></span></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">Most clips take a maximum of 90 minutes to complete. Any horse taking longer than 2hrs to clip due to excessively poor behaviour or lack of coat preparation will be surcharged an additional £5 per 30 minutes, or part thereof, over the 2 hours.</span></span></span></div><div><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\">&nbsp;</span></span></span></div><div><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"></span><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong>Creative clips:</strong></span></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><span style=\"color: rgb(5, 5, 5); background-color: initial; letter-spacing: 0px;\"><strong> </strong>can only be carried out on horses that are 100% happy with clipping. I cannot assure the quality of any creative clip or design requested. I will be honest &amp; work within my capability. As most creative designs are done freehand, I try to have a contingency plan if the design doesn't work, which may mean removing the design completely. You must agree to this at the start, and if this happens, you will not be charged for the design.</span></span></span></div></div>","verticalAlignment":"top"},"metaData":{"position":{"left":-480,"top":2961},"size":{"width":956,"height":631}}},{"type":"freeText","id":"id1632698506144","elementProperties":{"tagName":"H1","behaviours":null,"isLocked":false,"name":"Text 4","baseName":null,"templateID":"templateid1568244357596","templateName":null,"order":60,"customStates":null,"isElementWasEditedInMode":false,"showHoverEffects":true,"skinInformation":{},"isSupportsMobile":true,"isVisibleInMode":true,"isFixed":false,"topZIndex":0,"elementOpacity":1,"staticMargin":{"horizontalMargin":0,"verticalMargin":0},"sizeAndPosition":{"width":960,"height":426,"left":-480,"top":3486},"lastResizingSize":{"width":318,"height":1030,"left":-480,"top":1559},"isVisibleInLastSection":true,"isVisibleInLastDataItem":true,"attributes":null,"metaProps":null,"metaItemType":null,"metaTitle":null,"styleBindingId":null,"styleBindingFields":null,"shadow":{"top":2,"left":2,"spread":0,"blur":4,"color":"black"},"glow":{"spread":0,"blur":2,"color":"black"},"isParallaxBackground":false,"parallaxBackgroundSpeed":0.5,"isParallaxElement":{"isActive":false,"speed":1,"delay":0},"effectsOptions":{"isParallax":false,"oneTimeAnimation":false,"duration":1200,"startDistance":200,"startVisibility":0.8,"distance":300,"measureDistanceType":3,"delay":0,"distanceDelay":0,"runInLoop":false,"flyDirection":2,"direction":"horizontal","movementDistanceHorizontally":200,"movementDistanceVertically":0,"autoStartDistanceSettings":true,"autoDistanceSettings":true},"effects":null,"binding":null,"innerGlow":{"spread":0,"blur":0,"color":"black"},"innerShadow":{"top":0,"left":0,"spread":0,"blur":0,"color":"black"},"display":"fixed","cellItem":null,"cellHorizontalAlignment":"none","basicUserCanEdit":true,"backgroundColor":"transparent","imageUrl":"","imageLayout":"stretchedToFill","imagePosition":{"vertical":"center","horizontal":"center"},"origImage":"","imageOpacity":1,"backgroundOverlay":"transparent","isVisible":true,"verticalLayout":"normal","horizontalLayout":"normal","fillLayout":{"fillHorizontal":false,"fillVertical":false},"margin":{"top":0,"left":0,"bottom":0,"right":0},"borderWidth":{"top":2,"right":2,"bottom":2,"left":2},"roundness":{"topLeft":8,"topRight":8,"bottomLeft":8,"bottomRight":8},"borderColor":{"top":{"mainColor":2,"variation":3,"opacity":1,"brightness":0},"left":{"mainColor":2,"variation":3,"opacity":1,"brightness":0},"right":{"mainColor":2,"variation":3,"opacity":1,"brightness":0},"bottom":{"mainColor":2,"variation":3,"opacity":1,"brightness":0}},"borderStyle":{"top":"solid","left":"solid","bottom":"solid","right":"solid"},"padding":{"top":4,"right":4,"bottom":4,"left":4},"rotationAngle":0,"verticalAlign":"center","horizontalAlign":"left","horizontalContentAlign":"center","startSelected":false,"urlAddress":null,"openInNewTab":false,"openInTopWindow":false,"shouldUnderlineChildren":false,"namedTextStyle":null,"fontColor":{"mainColor":1,"variation":4,"opacity":1,"brightness":0},"textShadow":[],"lineHeight":{"percentages":126,"unit":"percentages"},"letterSpacing":0,"fontSize":14,"font":{"themeFont":"heading1"},"contentTextTransform":"none","isBold":false,"isItalic":false,"isUnderline":false,"textStyle":{"bold":false,"underline":false,"italic":false},"textDirection":2,"dataBinding":null,"formattedText":"<div style=\"text-align: justify;\"><span class=\"theme-text-color-2-3\"><span style=\"font-size:16px;\"><span class=\"theme-text-font-body1\"></span></span></span><span style=\"font-size:18px;\"><strong><span style=\"font-family:oxygen;\"><span class=\"theme-text-color-1-4\"></span></span></strong></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"></span></span></div><div><div style=\"text-align: justify;\"><div><span style=\"font-size:18px;\"><strong><span style=\"font-family:oxygen;\">HOT WASHING &amp; BATHING:</span></strong></span></div><div><span style=\"font-size:18px;\"><strong><span style=\"font-family:oxygen;\"></span></strong></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><br></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><strong></strong></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><strong>Workspace:</strong></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><strong> </strong>The horse needs to be located close to an outdoor cold water tap &amp; preferably on a surfaced hardstanding or mats that will drain – not on a muddy area. When bathing your horse, I need to concentrate on what I’m doing, so I can’t guarantee the surroundings won’t get wet.</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><br></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><strong>Attire: </strong></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\">Please use a plain webbing head collar, not fleece or leather. And one that the colour will not run when wet. The headcollar will get wet, so please provide a clean, dry one for when I have finished.&nbsp;Or I can loan you one for use during bathing.​<br></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\">&nbsp;&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><strong>Tap Requirements:</strong></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"> The use of the shower is dependent on there being an outdoor, cold water tap available, with a suitable threaded 1/2\" end or hose connector already attached. I carry a variety of hose connectors, but I can’t alter the size or use an indoor tap. The shower is powered by propane gas, so do not smoke, cause sparks or light a fire in the vicinity of the shower unit.</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><strong></strong></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><strong>Products:</strong></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><strong> </strong>The shampoos used will be selected by me once I have seen the horse, and these, along with any other products used for cosmetic value are all included within the price quoted, excluding therapeutic treatments.&nbsp;If you require one of the medicated, therapeutic shampoos or rinses that I carry, I will discuss this with you first and there may be a small additional charge.&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><br></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><strong>Stains:</strong></span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"> I have a selection of excellent stain removing products, but long-standing stains can require several treatments. If I can’t completely remove a stain, I will try &amp; advise on the best way to manage the hair going forward to try to reduce &amp; prevent further staining.&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\">&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"></span></span><span style=\"font-size:16px;\"><span style=\"font-family:oxygen;\"><strong>Drying:</strong> </span></span><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\">I will bring a clean combi fleece &amp; scrim sheet to put on your horse immediately after bathing. This will assist in drying him &amp; keep him warm during the process. Drying usually takes around an hour, but can vary substantially depending on the coat length, type &amp; the weather conditions. 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I provide equine intimate hygiene cleaning, not a training or discipling service. It is therefore expected you take reasonable steps beforehand to accustom the horse to being touched in the relevant places i.e., under the belly, the outer sheath, udder, between the back legs, and for mares, having their tails handled &amp; lifted.</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">Preparation will greatly increase the chance of a successful clean.</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">&nbsp;<br></span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\"></span><span style=\"font-size:16px;\"><strong>Water:</strong></span><span style=\"font-size:14px;\"> I bring everything I need for the appointment, including clean hot water. For groups of more than around 12 - 14 horses, I may need additional hot water to be provided.</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">I wash the genital areas of each horse with roughly a litre of water. If I work in your stable, this will go on the bedding. If this will be a problem, please lift or remove the bedding before I arrive.</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">&nbsp;<br></span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\"></span><span style=\"font-size:16px;\"><strong>Group Bookings:</strong> </span><span style=\"font-size:14px;\">In the case of group bookings, It is preferable that I set up in one place on the yard &amp; have the horses brought to me in turn, although I can visit individual stables if certain horses require this.&nbsp;Please schedule these either at the start or at the end of the total appointments.</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">&nbsp;<br></span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\"></span><span style=\"font-size:16px;\"><strong>Procedure:</strong> </span><span style=\"font-size:14px;\">I will examine &amp; clean the outer sheath, inner prepuce &amp; the penis of your male horse, or the dock, anus, vulva, udder &amp; teats of your female horse. I will remove any dirt &amp; debris, remove beans &amp; check inside &amp; out for any abnormalities. I will provide verbal feedback, but you will also receive a written pdf report, via email within 48 hours, including a copy of any photos or diagrams I may have (if applicable).</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">&nbsp;<br></span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\"></span><span style=\"font-size:16px;\"><strong>Frequency:</strong> </span><span style=\"font-size:14px;\">The frequency your horse is cleaned will depend on his individual circumstances &amp; what I find. I will tell you at the end of the appointment when the horse should next be cleaned, in my opinion. This will likely be between 6 and 12 months, and this frequency can change from visit to visit.&nbsp;</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">&nbsp;<br></span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\"></span><span style=\"font-size:16px;\"><strong>Abnormalities:</strong></span><span style=\"font-size:14px;\"> You accept that when booking my services, I cannot make any diagnosis or prognosis if I find any abnormalities. I will advise you, based on my experience what the suggested course of action should be, however only a vet is suitably qualified &amp; legally able to diagnose, and the timing of intervention by a veterinary surgeon is ultimately the decision of the horse owner.&nbsp;&nbsp;</span></span></div><div><span style=\"font-family:oxygen;\"><span style=\"font-size:14px;\">My reports are in pdf format and can be sent on to your vet or a third party. I am always happy to liase with any vet &amp; carry out ongoing monitoring of anything out of the ordinary. 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I will complete the thinning, shortening &amp; shaping of the mane and tail in one appointment.&nbsp;&nbsp;</span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\"><br></span></span></div><div><span style=\"font-size:14px;\"><span style=\"font-family:oxygen;\">Unlike clipping, it is easier to work with a brushed, but unwashed mane &amp; tail, as it improves the grip on the hairs. If you are having these areas attended to, then it is not essential to wash them before your 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