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This includes full management, receiving rent,&nbsp;bill payments for the property, monthly statements with transfers to the bank account of the owner's choosing, and a year-end summary for tax purposes upon request. With this coverage, the owner receives a monthly deposit of rent subtract the management fee and any expenses, which are usually deposited by the end of the month. If the owner decides to retain rent collections and bill payments, then that is also an option.&nbsp;Any problems that may arise are taken care of and any costs/repairs are run directly by the owner for approval. Helsmoortel Management will be the tenant's main contact for concerns,&nbsp;questions or problems&nbsp;and the owner never has to deal with the tenant directly.</span></strong><br></div><br><div><strong><span style=\"font-family:arial;\">Our property management is&nbsp;customizable depending on the wanted involvement of the owner and we have the option of preset expenses and costs for upkeep, as well as the desired level of upkeep and maintenance. For multi-family buildings and owners that have multiple units they wish to manage, we can talk about multi-unit pricing.</span></strong></div><br><div><strong><span style=\"font-family:arial;\">We take care of any problems that arise. In most cases without calling in a contractor. And this is where we are set apart from other management companies. With our background in construction and our license as a Home Improvement Contractor, we can take care of small problems without ever calling in an outside contractor. With any problems, we first assess the situation, which is at no cost to the owner. If the problem is deemed to fall under our expertise and it can be taken care of in 15 minutes or less, we take care of it at no cost to the owner. When the time exceeds 20-25 minutes we charge $85&nbsp;hr.</span></strong></div><div><strong><span style=\"font-family:arial;\">If after assessing the problem it requires a licensed contractor (usually a plumber), we call in the appropriate contractor (of which we have a few on hand or we are happy to use one that the owner provides). When they provide an estimate it will be passed along to the owner. If the problem is an emergency, we will already have a protocol in place to deal with the situation in a timely manner.</span></strong></div><br><div><span style=\"font-size:18px;\"><u><strong><span style=\"font-family:arial;\">Tenant move-in/out</span></strong></u></span></div><div><strong><span style=\"font-family:arial;\">We also take care of the move-in and move-out of tenants. When a tenant moves in we take and hold a security deposit as well as have the tenants fill out an apartment condition statement. When they move out we assess the apartment for anything that exceeds normal wear and tear and charge the tenants accordingly.</span></strong></div><div><strong><span style=\"font-family:arial;\">We have very good, efficient, and cost-effective cleaners and painters who can be called in for move-outs.</span></strong></div><br><div><strong><span style=\"font-family:arial;\">Three months before the current lease ends, you are notified of the lease ending date and we discuss possible rent increases if any as well as any change in rental terms. Then we touch base with the tenants to find out what their plans are for the coming year.&nbsp;</span></strong></div><div><strong><span style=\"font-family:arial;\">If they intend to stay for another term, we discuss new terms if any and have a new lease signed. This new lease is free to the landlord</span></strong></div><div><strong><span style=\"font-family:arial;\">If they decide to leave and end their tenancy, I discuss best showing times for potential renters. We discuss with the owners and we determine the new price. The apartment gets listed on multiple web sites.</span></strong></div><br><br><br><div><span style=\"font-size:18px;\"><u><strong><span style=\"font-family:arial;\">New Tenants</span></strong></u></span></div><div><strong><span style=\"font-family:arial;\">Here is where my experience as a licensed Realtor takes over so we can get your apartment rented quickly and for the best price.</span></strong></div><br><div><strong><span style=\"font-family:arial;\">When your apartment is ready to be rented we take pictures of your apartment and edit them to show the best aspects of your apartment. An apartment listing is then written up to talk about the best that your apartment has to offer. Then we list your apartment to the public by using many different rental sites.&nbsp;</span></strong></div><br><div><strong><span style=\"font-family:arial;\">All new tenant prospects go through a thorough application and verification process which includes credit, background, eviction, employment, and previous landlord checks before the applicants are brought to the owner for a decision. Once a tenant prospect is brought to the landlord for discussion they are deemed a qualified potential tenant.&nbsp;</span></strong></div><br><div><strong><span style=\"font-family:arial;\">This is the basic overview of the services we perform for our management clients. We can answer any other questions or go into more detail about our services. 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