Kevin James

Staff Software Engineer, Tech Lead

Profiles

LinkedIn
Twitter

Languages

English
Native speaker
French
Intermediate
Spanish
Intermediate
Portuguese (European)
Beginner

Work Experience

Staff Software Engineer, Tech Lead (AI) Dialpad
San Francisco, CA; Remote
May 2020 — Now
Software Engineer, Tech Lead (AI) Dialpad
San Francisco, CA
May 2018 — Apr 2020
Server Engineer, Tech Lead TalkIQ
San Francisco, CA
Jan 2018 — May 2018
Infrastructure Engineer TalkIQ
San Francisco, CA
Aug 2017 — Dec 2017
Infrastructure Engineer (Intern) TalkIQ
San Francisco, CA
Aug 2016 — Dec 2016
  • Integrated logging and monitoring systems across disparate systems
  • Overhauled pipelined services for migration to new cloud provider
System Developer & Operations Engineer (Intern) AeroFS
Palo Alto, CA
Jan 2016 — Apr 2016
  • Released file-share SDK and unidirectional drop box app
  • Implemented full file search across AeroFS product suite
  • Optimized system build and packaging process for continuous delivery and failure recovery
  • Integrated user notifications with OSX notification center
Data Scientist & Software Engineer (Intern) TalkIQ
San Francisco, CA
Apr 2015 — Aug 2015
  • Worked to improve Word Error Rate of speech transcription systems
  • Developed core customer insight visualizations and dashboards
  • Refined database queries and performed overhauls to significantly improve overall throughput
  • Researched automated question-detection and objection tracking
  • Streamlined development practices for continuous integration
Server Developer (Intern) Enflick
Waterloo, ON
Aug 2014 — Dec 2014
  • Implemented an automated machine learning system for spam detection
  • Optimized system to handle millions of concurrent users
Lead Data Engineer (Intern) Wriber
Waterloo, ON
Jan 2014 — May 2014
  • Created a natural language processing system which provided insights to help writers expand their work
  • Designed a machine learning system capable of learning to rank, regression analysis, and unbounded classification
  • Developed algorithms to sort, categorize, and rank the quality of related content and our own insights
Software Developer (Intern) Oracle
Cambridge, MA
Mar 2013 — Aug 2013
  • Wrote a streaming JSON-parser which transforms highly nested JSON files into a standard relational database format
  • Automated a notoriously difficult installation process

Education

University of Waterloo
Sep 2012 — Apr 2017
Bachelor Software Engineering, Honours
St. John's-Ravenscourt
Sep 2007 — Jun 2012
High School Diploma, Honours

Awards

President's Scholarship of Distinction
Sep 2012
University of Waterloo
Software Engineering Entrance Scholarship
Sep 2012
University of Waterloo
AP Scholar with Distinction
Jun 2012
College Board

Granted to students who receive an average score of at least 3.5 on all AP Exams taken and scores of 3 or higher on five or more of these exams

National AP Scholar (Canada)
Jun 2012
College Board

Granted to students in Canada who receive an average score of at least 4 on all AP Exams taken and scores of 4 or higher on five or more of these exams