Hyundai Navigation Update No Supported Files

Lots of wasted time with different size USB keys and talking with Hyundai Nav support people in California and "No supported files" is burned into my screen now! The dealers don't seem to know squat about it either, they just say "you have to do your own updates". If you use Hyundai "Navigation updater" software and you login with your Hyundai account credentials - it should recognize your car model and pick up the right software for your car. However, if you have chosen what software to download on your own - you may, inadvertently, pick up wrong Gen software.

That would result in "no supported files". Go to [Navigation Updater] program and enter the version information into the box with the text "Search Using System Model Name or Software Version" to download the correct file for your vehicle model from the drop. Downloaded update to a thumb drive and then found out I needed a 64MB.

Went out a bought one. Downloaded the update to the drive to it to my 2022 Hyundai Palisade SEL. Followed the instructions and hit Update and got message "insert device that contains the update file (s) and try again." Did so then I got a message "No Supported Files".

Thought maybe I had screwed up the download, so I. Selected "Setup", "General" then "Update". System says "No Supported Files" (on thumb drive).

I know the thumb drive is good because I just used it today to update the Nav maps from October 2023. Before downloading the Display Audio Software, I deleted all of the files for the October update from the thumb drive. Hi, I followed the instructions to update the software and firmware of my Kona EV 2021 Preferred and the onboard system says I need to insert an USB drive with the update files.

The USB drive is inserted. What I did: Formatted my USB drive in FAT32. Installed and ran the "Navigation Updater".

When I tried to update it in the car, it pops up a message saying: Insert the device that contains the update files and try again. A message also reads: No supported files on the top of the screen right after inserting the USB stick. I'm trying to update the radio software on my 2021 Santa Fe Limited.

I copied the update files from the Hyundai download site and extracted them to a thumb drive formatted with FAT32. When plug the thumb drive into the car and try to update, the car says "No compatible files". What's wrong?

If you are having trouble with your Media files on USB or updating Nav here is a list of Hyundai supported USB sticks. Welcome to the official Hyundai Motors navigation update website. You can update your navigation system to the latest version to access the latest traffic information.