Hotel events & experiences

Support

We're here to help. Reach out or find answers below.

✉️ Contact Us

For any questions, issues, or feedback — send us an email and we'll get back to you within 24 hours.

support@traveler-app.net

🗑️ Delete Your Account

You can delete your account at any time directly in the app:

Settings → Account Management → Delete Account

All your personal data will be permanently removed within 30 days.

❓ FAQ

How do I join an event?
Browse events on the Home screen and tap "Join" on any event card.
How do I check in to my hotel?
Tap the QR code icon and scan the check-in code provided by your hotel.
Can I create my own events?
Yes — tap the "+" tab to create an event. Other guests at your hotel will be able to join.
Why am I not receiving notifications?
Go to Settings → Notifications and make sure notifications are enabled both in the app and in your iPhone Settings.
I didn't receive my login code
Check your spam folder. If the issue persists, wait 60 seconds and tap "Resend code".

🔒 Privacy & Legal

Read our Privacy Policy and Terms of Service.