Hello @Lamitina, welcome to Amazon Forums! I'm sorry to know that your Fire TV Stick is struck at logo screen and even its remote is not working. If you haven't already, please try these few troubleshooting steps. Troubleshoot a frozen Amazon Firestick or Fire TV device that won't load past the black screen or boot up to home screen.
Learn restart steps and factory reset solutions to fix your stuck Amazon Firestick or Fire TV device. A Fire TV Stick can get stuck on the logo due to power issues, HDMI problems, software glitches, or failed updates. Restarting or resetting often fixes it.
Is your Fire TV Stick frozen on the Amazon logo screen? Your Fire Stick may get stuck due to software bugs or inadequate power. In most cases, a force-restart can unfreeze your device. Here's what to do when your Fire Stick is stuck on the Amazon logo.
Firestick Stuck on Fire TV Logo (Best Solutions) Few things are more frustrating than turning on your Amazon Firestick only to find it frozen on the Fire TV logo. This common issue can stem from various causes, including power problems, software glitches, or hardware malfunctions. If your Amazon Fire TV Stick ever gets stuck on the logo and won't load the home screen, here are some steps you can take to get it working again.
Reboot your Amazon Fire TV Stick if it remains stuck on the Amazon logo for over 25 minutes. Power. If your Fire Stick is stuck on the Amazon logo, it's usually a temporary glitch.
Try these proven troubleshooting tips to get it fixed. This can help hard reboot any Fire TV Stick device that is stuck on the Amazon logo screen and unresponsive to remote commands. Fix 2: Use a Different Power Outlet.
I tested solutions for my Firestick stuck on the Fire TV logo. Discover effective fixes to get your device up and running in no time!