At Colorescience, we take great pride in our reputation for quality and customer satisfaction. But we get it, not everyone loves every product they try. That's why, if for any reason, you are not completely satisfied with your purchase, we will gladly accept returns on eligible items within 30 days* of order shipment.
Colorescience return, exchange, and refund policies. How to return a product to Colorescience, step by step instructions, and things to consider before buying from Colorescience. Shippings and Returns Order Confirmation Emails Once you have placed your order, we will send to you an email acknowledgement providing you with the details and value of your order.
This email includes your order number, the details of products, prices, quantities, promotional information, your shipping and billing addresses. The Colorescience return policy offers customers a standard 30-day return window for most products purchased through their official website, ensuring flexibility and satisfaction for online purchases. Clear guidelines on return eligibility, refunds, and exceptions support Colorescience's commitment to customer care.
By understanding the process and conditions, customers can navigate returns. Need to return something to Colorescience? Visit Store Return Policies for their full return, refund and exchange policy. Enjoy free returns on all eligible orders within 30 days as a perk of being a Lasting Beauty ® Rewards member.
If you are not a member, a return shipping fee of $7.95 will be deducted from your refund to the original form of payment. Colorescience's Concierge team is available to assist you via email at concierge@colorescience.com or by phone at 866-426-5673, from 8am to 4pm Pacific, Monday. Get a detailed honest Colorescience Review.
Here's what you need to know before you buy. Get full customer ratings, coupons, return policy, and more. For returns and exchanges, please go to our Returns Portal and you will receive instructions on how to proceed.
If you have any questions about your return or exchange, please email info@colorescienceuk.com. Read our most frequently asked questions related to orders, shipping and delivery, general product questions, returns, our rewards program, and more.