Troubleshooting Facebook Cover Video Not Uploading: A Step-by-Step Guide
Are you trying to add a captivating video to your Facebook page's cover but encountering issues? You're not alone. Many users have reported facing problems with Facebook cover video not uploading. This guide will walk you through potential causes and solutions to this frustrating issue.
Understanding Facebook Cover Video Specifications
Before we dive into troubleshooting, let's ensure your video meets Facebook's cover video specifications:
- Format: MP4 or MOV
- Duration: 20-90 seconds
- Resolution: At least 820 x 312 pixels (minimum 1080 x 608 pixels for best results)
- File size: Less than 4GB
Why Isn't Your Facebook Cover Video Uploading?
If your video meets the specifications but still isn't uploading, the issue could be due to several reasons:

- Internet connectivity issues
- Facebook server overload
- Video file corruption
- Outdated browser or Facebook app
- Facebook's content review process
Checking Your Internet Connection
Ensure your internet connection is stable. Try uploading the video again after testing your connection. If the problem persists, move on to the next steps.
Clearing Cache and Cookies
Sometimes, outdated cache and cookies can cause issues with Facebook. Here's how to clear them:
- On Google Chrome: Click on the three dots (⋮) > More tools > Clear browsing data > Check 'Cached images and files' and 'Cookies and other site data' > Clear data
- On Mozilla Firefox: Click on the three lines (☰) > Options > Privacy & Security > Cookies and Site Data > Clear Data > Check 'Cached Web Content' and 'Cookies and Site Data' > Clear
Updating Your Browser or Facebook App
Using an outdated browser or Facebook app can lead to various issues. Make sure you're using the latest version.

Checking Facebook's Server Status
Facebook's servers might be overloaded or experiencing issues. Check Facebook's server status on DownDetector.
Video File Corruption: A Less Common Issue
In rare cases, the video file itself might be corrupted. Try using a video repair tool like Video Repair to fix the file.
Facebook's Content Review Process
If none of the above solutions work, Facebook might be reviewing your video for policy violations. This process can take up to 24 hours. If your video is still not uploaded after this period, consider contacting Facebook's support.
| Method | Steps |
|---|---|
| From a Computer | Click on the 'Support Inbox' icon (question mark) in the top right of Facebook > Click on 'Something Isn't Working' > Click on 'Report a Problem' > Fill out the form and submit |
| From the Facebook App | Tap on the three lines (☰) > Scroll down and tap on 'Help & Support' > Tap on 'Report a Problem' > Fill out the form and submit |
Remember, patience is key when dealing with Facebook's support. It might take some time before you receive a response.