Recall alert - Serene wall-mounted heaters (e.g. model S2068) may pose a fire risk. Stop using affected units immediately and contact an electrician for removal.
Check your home for Serene bathroom heaters now. Energy Safety published a prohibition notice for the sale (including an offer to sell), and use (including installation) of the Serene Classic S2068 wall mounted bathroom heater, pursuant to Regulation 87 of the Electricity (Safety) Regulations 2010. This recall is for all S2068 units sold, imported or installed since June 2018.
Energy Safety has extended its clampdown on Serene wall mounted bathroom heaters, which don't meet New Zealand's safety standards. This now involves the following Serene models: S2068, S207T, and S2069. Since May 2024, the S2068 Serene Bathroom Heaters have been recalled after they were found to have a defect by WorkSafe NZ.
This defect resulted in a number of fires - at least two of which have occurred since the recall was first issued - and it is now illegal to use the heater, the Ministry of Business, Innovation and Employment (MBIE) said. Serene bathroom heaters - urgent safety recall 13 March 2025 Ministry of Business, Innovation and Employment (MBIE) still have an active recall notice for the Serene S2068 bathroom heater and encourage electrical workers to continue to look out for them. A model of Serene bathroom heaters has caused 19 fires already and MBIE is urging owners to disconnect them in a recall reminder.
Calls for tenants, landlords and homeowners to check their bathroom heaters Published: 06 August 2024 The Ministry of Business, Innovation and Employment (MBIE) reminds New Zealanders to check their bathrooms for a potentially dangerous recalled heater. In February 2024; WorkSafe NZ published a prohibition notice for the sale (including an offer to sell), and use (including installation) of the Serene Classic S2068 wall mounted bathroom heater, pursuant to Regulation 87 of the Electricity (Safety) Regulations 2010. Serene S2068 heaters manufactured in March 2021 have a manufacturing defect, there have been several fires and overheating.
Following WorkSafe prohibition notice on Serene S2068 wall mounted bathroom heaters, MBIE has worked with suppliers to recall this product from the New Zealand market. Check your bathroom wall heaters There have been recent fires in bathrooms with the recalled Serene S2068 heater installed. Check your heaters now to keep you and your business premises safe.