vXik LLC ("we," "our," or "us") operates mobile applications (the "Apps"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Apps available on the Google Play Store and Apple App Store.
Please read this Privacy Policy carefully. By using our Apps, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Apps.
1. Information We Collect
Information Collected Automatically
When you use our Apps, we may automatically collect certain information about your device and usage patterns, including:
- Device information (device type, operating system version, unique device identifiers)
- App usage data (features used, time spent in the App, crash reports)
- IP address and approximate location (city/country level)
- App performance data and diagnostics
Information You Provide
We may collect information that you voluntarily provide when using our Apps, such as:
- Account registration information (if applicable)
- User preferences and settings
- Feedback and correspondence when you contact us
- Any other information you choose to provide
2. Analytics and Third-Party Services
Google Firebase Analytics
We use Google Firebase Analytics to help us understand how users interact with our Apps. Firebase Analytics collects information such as how often users open the App, what screens they view, and what actions they take. This data helps us improve the user experience and App performance.
Firebase Analytics may collect:
- Number of users and sessions
- Session duration
- Operating systems and device models
- Geography (country/region)
- First launches and app opens
- In-app purchases (if applicable)
- Other user engagement events
For more information about how Google uses data, please visit: Google Privacy Policy and Firebase Privacy Information.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Apps
- Understand and analyze usage trends and preferences
- Diagnose technical issues and optimize performance
- Develop new features and functionality
- Respond to your inquiries and provide customer support
- Send administrative information and important notices
- Protect against fraudulent or illegal activity
- Comply with legal obligations
4. Sharing of Information
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as analytics providers (Google Firebase).
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
5. Data Retention
We retain collected information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics data is typically retained in accordance with Google Firebase's data retention policies.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect the information we collect. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.
7. Your Rights and Choices
Opt-Out of Analytics
You may be able to opt out of analytics collection through your device settings or within the App settings (if available). On iOS devices, you can enable "Limit Ad Tracking" in your privacy settings. On Android devices, you can opt out of personalized advertising in your Google settings.
Access and Deletion
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our Apps are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Apps, you consent to the transfer of your information to these countries.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of personal information. As stated above, we do not sell personal information.
11. European Privacy Rights
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR), including the rights to access, rectify, port, and erase your data, as well as the right to object to or restrict processing. Our legal basis for processing your data includes your consent, our legitimate business interests, and compliance with legal obligations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
vXik LLC
Email: info@vxik.net