Hyundai Finance - just replied to my email, there was a DCA NiceBeaver Posts: 1 Newbie 11 March 2024 at 9:39AM Hi all, Send the template in via email on 15th Feb. Got a response on Friday (8th March). I did have an agreement with a DCA and they will raise a complaint for me.
Thanks MSE! If you had car finance with any of those brands, even if you've previously complained and they told you that you weren't eligible for compensation because you didn't have a DCA, you may now be able to bring a claim. Check your car finance claim now.
How much car finance compensation will I get from Hyundai Finance? We have extended the time firms have to respond to complaints about motor finance agreements not involving a discretionary commission arrangement (DCA). Firms now have until after 4 December 2025 to provide a final response to non-DCAs, in line with the extension we have already provided for complaints involving DCAs.
Steps to help you identify if your Motor Finance Agreement includes a DCA arrangement. 1.Review Your Finance Agreement Documentation: Terms and Conditions: Carefully read the terms and conditions of your finance agreement. Look for any mentions of commissions, dealer incentives, or similar terminology.
A Hyundai finance claim refers to a compensation request for mis-sold car finance agreements. If you purchased a car through PCP or HP before January 2021, you may have unknowingly overpaid due to discretionary commission arrangements (DCA). Update - Hyundai Finance Key dates: My initial query was addressed to customerservices@hyundai.co.uk on the 7/02/2024.
I did not receive an acknowledgement. Since, you mentioned on 20/02/2024 that you have updated contact details of some car finance companies. On 21/02/2024, I submitted my query to customerrelations@hyundaifinance.co.uk.
Hi Just thought I would let the forums know that I contacted Hyundai finance about 2 car finance agreements for Kia cars recently and they have just confirmed that there was no DCA in place. Hi. I just want to add that Hyundai Finance confirm that DCA was in place.
The motor finance sector has welcomed the move by the Financial Conduct Authority (FCA) to extend the pause on discretionary commission complaints (DCA). View complaints of Hyundai Capital America filed with BBB. BBB helps resolve disputes with the services or products a business provides.