Find contact information for BMW's North America headquarters, BMW Genius, BMW Financial Services, Customer Relations, or to check for safety recalls, report errors, and more. Call My BMW customer service faster, Get Support/Help, Pricing Info and more. See all the best ways overall to get in contact with My BMW ASAP.
Instructions on how to use the My BMW App can be found in the My BMW App under: "Profile" (tab) > "Help & contact" > "Instructions" and on the official BMW YouTube page under: "BMW how-to" > "BMW how-to. Multimedia and connectivity". Effortlessly access your vehicle status, check routes, find parking, and manage your account from anywhere with the My BMW App.
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This page uses hCaptcha. For more details, please check either Data Privacy or Legal Notice. With a modern design and intuitive user guidance features, the My BMW App is made to help you navigate a completely new mobility experience.
Check the status of your BMW, use one of the many remote control features, plan trips in advance, book your next service appointment, or discover the world of BMW. Download the My BMW App*. *The My BMW App is compatible with all BMW vehicles from the 2014 model year onwards in conjunction with the option ConnectedDrive Services and a compatible smartphone.
The availability and functions of the My BMW App may vary depending on the country. The My BMW App is a mobile app available for both iOS and Android devices. It connects your smartphone directly to your BMW, giving you real-time access to vehicle functions, data, and services-whether you're nearby or miles away.
Complete control. Manage your BMW from anywhere with your phone by starting your engine, locking and unlocking the doors, and more. Instant support.
Receive maintenance alerts, schedule a service appointment with your preferred dealer, or start Remote Software Upgrades with just one tap. *This service is only available in select cities.