Nemo Contact

If you have an issue with a product you currently own or have a question, we highly recommend you to fill out our support forms. Not only will we be able to answer you faster, it will also give us all the information we need to help you out and come up with the quickest resolution! To file a warranty claim, please clic. Tents and Shelters Sleeping Bags Sleeping Pads Accessories Types of Adventure Collections.

Help & Support - Nemo Power ToolsCopyright © GRABO LTD, all rights reserved. NEMO is a trademark of GRABO LTD & GRABO LLC, registered in the U.S. Patent & Trademark.

Contact Do you have a question or a problem? Contact & Support Do you have a question about or a problem with one of our products? We're ready to help and will answer your questions or resolve the problem as quickly as possible. Our products don't need much maintenance. NEMO Equipment produces world class tents, sleeping pads, and sleeping bags for all of your outdoor needs.

Built to withstand years of abuse on the trail, all NEMO products are designed to last a lifetime and are backed by a Lifetime Warranty. Please choose what type of request you'd like to make below! We'll get back to you as soon as we can. -.

Browse Common Questions Product Information Returns & Warranty Ordering Information Pro Program Account Management Manufacturing & Sustainability General Information. The idea for NEMO was born one turbulent night in 2002 on the side of Mount Washington, where founder Cam Brensinger spent five sleepless hours in a poorly designed bivy. That night, he realized how much opportunity there was for thoughtful design as part of the equation for enjoying adventure.

Coming down the mountain the next day, he resolved to tackle that challenge. Cam founded NEMO. Please be aware that repairs usually take anywhere from 4-6 weeks to complete, not including shipping time to NEMO.

To minimize impact on your planned activities, we recommend repairing your gear during the off-season (but we'll happily accept repair requests all year round!). Need a new tent clip? Looking to purchase some spare Jake's feet? Can I return a product I didn't purchase directly through your site? Unfortunately, we cannot refund or exchange orders purchased from other dealers.

Please contact the original retailer/point of purchase for additional information and directions.