Changing your email address associated with your Amazon account is a straightforward process that can be completed in a few simple steps. Whether you've recently changed your email provider, want to use a different email for your Amazon account, or need to update your email due to a typo, this guide will walk you through the process.
Understanding the Importance of Updating Your Email
Your email address is the primary method Amazon uses to communicate with you. It's where you'll receive order confirmations, shipping notifications, and promotional offers. Keeping your email address up-to-date ensures you don't miss out on important information about your Amazon activities. Additionally, updating your email address can also help improve your account security.
Before You Begin: Gather Your Information
Before you start the process of changing your email address, make sure you have the following information ready:
- Your current Amazon account email address and password
- The new email address you want to use
- Access to the new email account to confirm the change
How to Change Your Email Address on Amazon
On a Computer
To change your email address on Amazon using a computer, follow these steps:
- Go to the Amazon homepage and sign in to your account.
- Hover over "Account & Lists" at the top of the page and select "Your Account" from the dropdown menu.
- Under the "Login & Security" section, click on "Edit" next to "Email Addresses".
- Click on "Add another email address".
- Enter your new email address and click "Add your email".
- Amazon will send a confirmation code to your new email address. Open your new email account and enter the code in the designated field on the Amazon page.
- Click "Verify" to confirm your new email address.
- To make your new email address your primary email, click on "Make Primary" next to the new email address.
- Click "Save changes" to finalize the update.
On the Amazon Mobile App
To change your email address on Amazon using the mobile app, follow these steps:
- Open the Amazon app and tap on the three horizontal lines (☰) at the top left corner of the screen.
- Tap on "Your Account" from the menu.
- Tap on "Login & Security" under the "Settings" section.
- Tap on "Email Addresses".
- Tap on "Add another email address".
- Enter your new email address and tap "Add your email".
- Amazon will send a confirmation code to your new email address. Open your new email account and enter the code in the designated field on the Amazon app.
- Tap "Verify" to confirm your new email address.
- To make your new email address your primary email, tap on "Make Primary" next to the new email address.
- Tap "Save changes" to finalize the update.
What Happens After You Change Your Email Address
After you've successfully changed your email address, you'll start receiving Amazon communications at your new email address. It may take up to 24 hours for the change to take full effect. If you've made your new email address your primary email, you'll use this email address to sign in to your Amazon account from now on.

Troubleshooting Common Issues
If you're having trouble changing your email address, here are a few common issues and their solutions:
| Issue | Solution |
|---|---|
| You're not receiving the confirmation code. | Check your spam folder. If the code is still not there, try adding Amazon to your email contacts or safe sender list. If you're still having trouble, contact Amazon customer service for assistance. |
| You can't add your new email address. | Make sure the email address is not already associated with another Amazon account. If the email address is already in use, you'll need to create a new Amazon account with a different email address. |
| You're having trouble signing in with your new email address. | Make sure you've waited at least 24 hours for the change to take full effect. If you're still having trouble, try resetting your password. |
Changing your email address on Amazon is a simple process that can help ensure you stay up-to-date with your Amazon activities and improve your account security. By following the steps outlined in this guide, you can easily update your email address and continue enjoying your Amazon experience.