Simba Customer Services

All unused credits in your SIMBA Wallet are non-refundable or exchangeable for cash. If you intend to port-out, please do not submit termination with SIMBA. Proceed to liaise with your desired service provider at least 7 business day before your next renewal cycle to avoid further charges.

Please choose your reason for contacting us from the list below -. SIMBA Broadband Charges How much do I need to pay for SIMBA 10Gbps Broadband? What is the contract period for SIMBA Broadband? I am an existing SIMBA 2.5Gbps Broadband subscriber, can I switch to SIMBA 10Gbps Broadband? What happens if I missed my payment for my Broadband service? Is there an Early Termination Fee (ETF)? We're here to help you get your best night's sleep.

We're always ready to answer any questions you may have because we never sleep on the job. How do I contact Simba? Please reach us at: Customer Service: (888) 347-4622 (select option 3) Customer Service: Orders@SimbaLine.com Accounting: (888) 347-4622 (select option 4) Accounting: Finance@SimbaLine.com. Account What is SIMBA My Account? How do I check my Account Balance? How can I update my SIMBA account details? How can I reset My Account password? How to terminate my mobile service with SIMBA? Can I transfer ownership for my SIMBA services?

Got questions? Simba's support team is here for you all week. Quick help via chat, phone, or email! Is a phone provided with SIMBA Broadband Plan? What type of phones are compatible with SIMBA Home Phone Line? Can I port in my existing home fixed line number from other service providers? Can SIMBA Broadband customers who are currently in contract or recently signed up for a SIMBA Broadband plan switch to the fixed line plan instead?

What is SIMBA My Account? How do I check my Account Balance? How can I update my SIMBA account details? How can I reset My Account password? How to terminate my mobile service with SIMBA? Can I transfer ownership for my SIMBA services? Renewal & Recharge Why can't I renew my plan? How do I recharge my SIMBA wallet? What are Basic Data Services. How Can I Contact You? Updated a year ago Our team of Sleep Experts is available on our live chat channel, on WhatsApp and via email at support@simba.shop. To keep a record of your orders, we recommend creating an account.

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