Protecting your personal information is paramount at Navy Federal Credit Union, a not-for-profit, member-owned financial cooperative serving the military and their families. Our comprehensive Privacy Policy is designed to ensure that your financial and personal data remains secure, and you're well-informed about how we handle and protect it.
Our commitment to privacy extends to all our members, whether you're using our website, mobile apps, or visiting one of our branches. This policy outlines how we gather, use, disclose, and safeguard your nonpublic, personal information.
How We Collect and Use Your Information
Navy Federal Credit Union collects nonpublic personal information about you from various sources. This may include:
1. Information you provide to us, such as when you open an account, apply for a loan, or use our online or mobile services.
Type of Information Collected
We collect personal information such as your name, address, Social Security number, income, employment history, assets, and other financial information.
The specific types of personal information we collect depends on the product, service, or employment opportunity you're inquiring about or using.
How We Use the Information
We use the collected information to provide, maintain, and service your accounts; process transactions; conduct regular business; and fulfill legal obligations. We may also use it to offer you products or services that may be of interest to you.
We maintain strict protocols for data retention and securely destroy or erase nonpublic personal information when it's no longer needed or when required by law.
Sharing Your Information
Navy Federal Credit Union does not, and will not, sell or disclose nonpublic personal information about you to non-affiliated third parties, except as permitted by law or with your consent. We may share such information with:
Affiliates and Service Providers
We may share information with our affiliates and service providers, such as those who provide credit counseling services, shared Branching credit unions, or technology services.
In such cases, we require these parties to keep your information strictly confidential and use it solely for the services or purposes for which it was provided.
Legal Compliance and Protective Safeguards
We may disclose information to comply with laws, regulations, court orders, or other legal processes, or to enforce our agreements or to protect our rights, safety, or property.
We maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information from unauthorized access or use.
Your Choices and Access to Your Information
You have the right to access and correct your personal and financial information, and to opt-out of certain disclosures. You can exercise these rights by contacting us directly or by using our secure member services.
Opt-Out Options
You may opt-out of having your personal information shared for non-business purposes (like offers for certain products or services).
To do so, you can contact us directly, or you can adjust your communication preferences through your account settings on our website or mobile app.
Access and Update Your Information
You can access and update your personal information through our secure member services, by contacting us, or by visiting a branch.
We strive to maintain accurate records and encourage you to help us by keeping us informed of any changes in your personal information.
At Navy Federal Credit Union, we're committed to earning your trust. We continually review and update our Privacy Policy to ensure we're providing you with the highest level of protection. For more information, please refer to our Navy Federal Privacy Policy.