ZuCasa Privacy Policy, December 9, 2020
The ZuCasa website and
mobile applications (the “Site”) are operated by Artemis Avenue LLC (“ZuCasa”).
ZuCasa is committed to respecting and protecting your privacy. To that end, we
have prepared this privacy policy (“Privacy Policy”) to describe our
information gathering and dissemination practices and our data protection
practices for the Site. In addition to describing how we
collect, use, disclose and otherwise process personal information, this Privacy
Policy explains the rights and choices available to individuals with respect to
their personal information. Please read this policy carefully so that you understand
our privacy practices. If you do not agree to this Privacy Policy, do not use
the Site or give us any of your information.
The terms “ZuCasa,”
“we,” “us,” and “our” refer to Artemis Avenue LLC and its subsidiaries and
affiliates. The terms “you,” “your,” and “yours” refer to the user/customer
utilizing the Site. This Privacy Policy is governed by our Terms of Use.
CHILDREN. The Site is
not intended for or directed to persons under the age of 13, and we will not
knowingly collect information from such persons. Any person who provides
information to us through registration or in any other manner on the Site
represents to ZuCasa that they are 13 years of age or older. If we learn that a
child under 13 has submitted personal information to us, we will attempt to
delete the information as soon as possible.
COLLECTION OF
INFORMATION. “Personally Identifiable Information” means any information which
can be used to identify an individual, and may include, but is not limited to,
name, email address, or postal or other physical address. We collect Personally
Identifiable Information from you when you register for the Site, including the
following: name and email address. To participate in certain activities and to
obtain certain services or documents offered on the Site, you may be asked to
provide additional Personally Identifiable Information such as phone number,
billing address and credit card information. We endeavor to limit our requests
for Personally Identifiable Information to information we believe is reasonably
necessary to achieve our purposes as described in the “Information Use” section
below. Any Personally Identifiable Information received in communication or in
material you transmit to the Site by electronic mail or otherwise are and will
be treated in accordance with this Privacy Policy. When you visit the Site we also collect non-personally identifiable
information, which is information that by itself cannot be used to identify or
contact you, such as demographic information (such as age or gender) or usage
information (such as the browser you are using, the URL that referred you to
the Site and the areas of the Site you visit). We may also supplement the
information we collect with information from other sources to assist us in
evaluating and improving our Site and offerings.
INFORMATION USE. ZuCasa
uses Personally Identifiable Information for several general purposes: · to
provide you with the Site, service information, and news, · to support the Site
and services offered on or through the Site, · to contact you for feedback
about our services, · to conduct research about ZuCasa’s customer base or
services, · to fulfill your reservation and purchase requests, · to process
your payments including credit checks and collection, · to notify you of
technical updates or changes in policy, or · to contact you for our own
marketing and promotional purposes, or · to process contests, sweepstakes, or
other promotions and fulfill any related awards or discounts. We may use
non-Personally Identifiable Information such as demographic data to analyze and
develop our marketing strategy and further improve the Site and our services.
INFORMATION SHARING AND
DISCLOSURE. We will not sell or rent your Personally Identifiable Information
to third parties except as described in this Privacy Policy. We may disclose
your Personally Identifiable Information to other companies or people under any
of the following circumstances: · to any applicable performer, venue, studio,
instructor, or other service provider for each Experience, class or activity
that you sign up for on the Site and their third-party providers, so they can
process the applicable reservation, make available services to you and contact
you regarding the activity you reserved and send you other communication that
may be of interest say as special offers (you may opt-out of marketing
communications directly with the applicable venue). · if
sharing the information is reasonably necessary to provide or otherwise make
available the Site and any feature of the Site or a service. · to keep you up to date on the latest product announcements,
software updates, special offers, or other information we think you would like
to hear about either from us or from our business partners (unless you have
opted out of these types of communications). (Note that you will not be able to
opt-out of service announcements that contain important information relevant to
your use of the Site and are not promotional in nature.) · to
other users of our Site to enable them to connect with you. When you create an
account on the Site, you will automatically be able to participate in certain
social features which allow you to connect with other ZuCasa accountholders.
Other ZuCasa accountholders will be able to find you by your name and will be
able to see certain information about you, such as your name, city, and profile
photo. You can always choose in your Privacy Settings (in the app) whether or
not to turn off being findable and you can also choose to turn off certain
information your friends see about you, such as your upcoming Experiences, classes,
class history, and favorites. · ZuCasa may allow you to access to a variety of
audio or video digital experiences from your computer or mobile device, via
live stream and/or on demand. When you participate in these digital classes
through a connected device we may collect information and other metrics to
display a record of your participation and otherwise provide, learn about and
improve the Site and our services. In addition, we may display this information
or your rank on our Site, for example to display that you were a top
participant that week. If you do not want your profile information to be seen
by other ZuCasa users, do not include any identifying information. · if we believe in good faith that we are required to do so by
law, in connection with litigation, to prevent a crime, or to protect personal
property, the public, or the Site. · in connection
with a sale or merger with another entity, consolidation, restructuring, sale
of company assets, financing or other corporate change, including during the
course of any due diligence process or if ZuCasa should ever file for
bankruptcy or related proceeding. · to your employer
(or similar entity), if you participate in any of enterprise solutions or
corporate programs. · when we otherwise have your
consent to share the information. ZuCasa may also share non-Personally
Identifiable Information with third parties (e.g. aggregate or demographic
data).
CHOICE. We will give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by opting out through the mechanism provided in the emails we send. Where site functionality is not impacted, you can choose to opt-out whether your Personally Identifiable Information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individuals. If you do not wish to receive promotional material from us, you may choose to "opt-out" each time we ask you for Personally Identifiable Information. In certain cases, limiting the use and disclosure of your Personally Identifiable Information may impact functionality or prevent the use of ZuCasa products or services.
ACCESS. You may correct,
amend, or update your Personally Identifiable Information by editing your
profile on the Site or contacting us.
SECURITY. We are
committed to protecting Personally Identifiable Information from loss, misuse,
disclosure, alteration, unauthorized access, and destruction. ZuCasa takes
reasonable precautions to safeguard the confidentiality of Personally
Identifiable Information. We protect the security of your Personally
Identifiable Information during transmission to us by using Transport Layer
Security (TLS) software, which encrypts the information you input.
THIRD PARTY SITES. The
Site may contain links to other sites. ZuCasa is not responsible for the
privacy practices of such other sites. We encourage our users to be aware when
leaving the Site to read the privacy statements of each site that collects
Personally Identifiable Information.
COOKIES. We use cookies
and other similar technologies (such as actions tags, also known as beacons, or
pixels tags) for a number of purposes including to remember preferences, track
conversions, conduct marketing and promotional efforts, analyze site traffic
and trends, and generally understand the online behaviors and interests of
people who interact with our Site. We use third-party advertising companies to
serve advertisements on our behalf or to provide advertising-related services.
These companies may use a cookie or an action tag, to tailor the advertisements
you see on this Website and other sites, to track your response to their
advertisement, to determine whether advertising has been served and to measure
the effectiveness of their advertising or to award incentives or points to
their members who respond to their advertisements. The cookies, action tags or
similar files do not contain any Personal Information. You can learn more about
targeted advertising, its benefits and your choices by going to the Digital
Advertising Alliance site at http://www.aboutads.info/consumers/. The targeted
advertising companies we work with are members of the Network Advertising
Initiative or the DAA. The NAI and the DAA allow you to limit targeted
advertising from its members by using an opt-out tool available on the NAI
website at networkadvertising.org or the DAA’s site. We may also use third
parties to provide measurement and analytic services. You can find more
information on Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
SOCIAL MEDIA FEATURES
AND WIDGETS. Our Site may integrate with social sharing features or other
related tools which let you share actions you take on our Site with other apps,
sites or media, and vice versa. These features may enable the sharing of
information with your friends or the public, depending on the settings you
establish with the social sharing service. These features may also collect your
IP address and which page you are visiting on our Site, and may set a cookie to
enable the feature to function properly. Your interaction with these features are governed by the privacy policy of the relevant platform.
Please refer to the privacy policies of those social sharing services for more
information.
SOCIAL MEDIA LOGIN. You
may have the opportunity to connect to the Site through Facebook, Twitter, or
other social media services (“Social Media Services”) when you register for
ZuCasa or after you have registered for ZuCasa. If you connect to the Site
through Social Media Services, either when you register or after you have
registered, we will collect, store, and use in accordance with this Privacy
Policy any and all information you agreed the respective Social Media Services
could provide to us through its API. Your agreement (and our access to your
information) takes place when you instruct, accept or allow Social Media
Services to register you for a ZuCasa account or otherwise connect to the Site
through Social Media Services. The information we may access collect and store
may include the following, among other information, as allowed by you and the
Social Media Services privacy settings: your name • your profile picture • your
email address • your gender • your birthdate • your location • the names
and photos of your Social Media Services friends • your interests and affinity
networks • other information you make publicly available via Social Media
Services.
PUBLIC POSTS. The Site
may allow you to post or share content to a public area of the Site such as a
public profile, group, community or other public area. You should be aware that
any content or information you choose to disclose in these areas can be read,
collected and used by other users, the general public and other sites
(including search engines). We are not responsible for, and this Privacy Policy
does not apply to, information you may choose to post in these areas.
RETENTION OF PERSONALLY
IDENTIFIABLE INFORMATION. We keep your information for as long as
necessary to fulfill the purposes outlined in this Privacy Policy unless
otherwise required by law. We will only keep your personal information for as
long as it is necessary for the purposes set out in this Privacy Policy, unless
a longer retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this Privacy Policy will
require us keeping your personal information for longer than 1 year beyond the
period of time in which you have an account with us. When we have no ongoing
legitimate business need to process your Personally Identifiable Information,
we will either delete or anonymize it, or, if this is not possible (for
example, because your Personally Identifiable Information has been stored in
backup archives), then we will securely store your Personally Identifiable
Information and isolate it from any further processing until deletion is
possible.
USERS
OUTSIDE OF THE UNITED STATES. Our servers are located in the Google Cloud. If
you are accessing our Site from outside the United States, please be aware that
your information may be transferred to, stored, and processed by us in our
facilities and/or by those third parties with whom we may share your Personally
Identifiable Information in other countries outside the United States. If you
are a resident in the European Economic Area, then these countries may not have
data protection or other laws as comprehensive as those in your country. We
will however take all necessary measures to protect your Personally
Identifiable Information in accordance with this Privacy Policy and applicable
law. Such measures implementing the European Commission's Standard Contractual
Clauses for transfers of Personally Identifiable Information between us and our
third-party providers require all such recipients to protect Personally
Identifiable Information that they process from the EEA in accordance with
European data protection laws. Our Standard Contractual Clauses can be provided
upon request. We have implemented similar appropriate safeguards with our third
party service providers and partners and further details can be provided upon
request.
In
the European Economic Area, you as a user have rights that allow you greater
access to and control over your Personally Identifiable Information. You may
review, change, or terminate your account at any time. You also have certain
rights under applicable data protection laws. These may include the right
(i) to request access and obtain a copy of your Personally
Identifiable Information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your Personally Identifiable Information; and (iv)
if applicable, to data portability. In certain circumstances, you may also have
the right to object to the processing of your Personally Identifiable
Information. To make such a request, please use the contact details provided
below. We will consider and act upon any request in accordance with applicable
data protection laws. If we are relying on your consent to process your Personally
Identifiable Information, you have the right to withdraw your consent at any
time. Please note however that this will not affect the lawfulness of the
processing before its withdrawal. If you are resident in the European Economic
Area and you believe we are unlawfully processing your Personally Identifiable
Information, you also have the right to complain to your local data protection
supervisory authority.
YOUR CONSENT TO THIS
PRIVACY POLICY. By using this Site, you agree to this Privacy Policy. We may
occasionally update this Privacy Policy. The date of the most recent update of
this document will always be displayed at the beginning of this page. If we
change our Privacy Policy, we will post those changes on the Site. If we decide
to use Personally Identifiable Information in a manner different from that
stated at the time it was collected, we will notify users via email (if an
email address has been provided) or display a notice on the SIte.
We encourage you to periodically review this Privacy Policy to stay informed
about how we are protecting the Personally Identifiable Information we collect.
Your continued use of this Site constitutes your agreement to this Privacy
Policy and any updates.
CONTACTING ZUCASA If you
have any questions, comments, or concerns about this Privacy Policy, please
contact us here. Last updated: December 9, 2020.