We accept cash, most major credit and debit cards, as well as BrightBug gift cards. Additional payment methods may be available at checkout.
Many of our products are handmade or produced in small batches. While we strive for consistency, slight variations in color, materials, packaging, and included accessories are part of what makes each item unique.
Most new, unused merchandise may be returned within 30 days. Please see our Return & Refund Policy for complete details.
Orders will be held for 30 days after notification that they are ready for pickup.
Available within:
Customers selecting local delivery authorize unattended porch delivery.
Most orders ship within three business days.
Digital products are licensed for personal use and are not eligible for returns.
Please follow all age recommendations and supervise children appropriately when using our products.
Prices and promotions are subject to change without notice.
We are committed to providing a welcoming environment for everyone.
We reserve the right to refuse service to anyone engaging in threatening, abusive, discriminatory, or unsafe behavior toward our staff or other customers.
Personal photography is always welcome.
Commercial photography or content creation intended for advertising or resale requires prior permission.
Service animals are welcome in accordance with applicable law.
