Terms of Use
Last Updated: October 21, 2025
1. Acceptance of Terms
Welcome to ArtedEye. These Terms of Use ("Terms") govern your access to and use of the ArtedEye mobile and web application ("App," "Service"), operated by [Your Company Legal Name] ("we," "our," or "us").
BY ACCESSING OR USING OUR APP, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR APP.
2. Service Description
ArtedEye provides a service that allows users to:
- Capture photographs of their iris using their device camera
- Submit iris images for AI-powered artistic transformation
- Purchase and download high-resolution artistic representations of their iris
- View watermarked previews of processed images before purchase
3. Eligibility
You must be at least 13 years old (or 16 in the EU) to use our App. By using the App, you represent and warrant that:
- You meet the age requirement
- You have the legal capacity to enter into these Terms
- Your use of the App does not violate any applicable law or regulation
- All information you provide is accurate and complete
4. Biometric Data Consent
IMPORTANT: Our service involves collection and processing of biometric data (iris photographs). By using our App, you explicitly consent to:
- Having your iris photographed and stored on our secure servers
- Processing of your iris images by our AI systems
- Use of your anonymized iris images for AI training and research
- Potential sale or licensing of anonymized iris data to third parties for AI training purposes
You acknowledge that:
- Iris images are considered sensitive biometric data
- Once anonymized for AI training, this data cannot be deleted
- Third parties receiving anonymized data are prohibited from publicly displaying it
For more details, see our Privacy Policy.
5. Payments and Pricing
5.1 Payment for Services
- Users must pay to unlock and download full-resolution processed iris images
- Prices are displayed in the App before purchase
- All prices are in the currency specified in the App
- Payment is processed securely through Stripe (web) or your device's app store (mobile)
- By making a purchase, you authorize us to charge the specified amount
5.2 Taxes
Prices exclude applicable taxes unless otherwise stated. You are responsible for any sales, use, or value-added taxes.
5.3 Price Changes
We reserve the right to modify our prices at any time. Price changes will not affect purchases already completed.
6. Refund Policy
6.1 No Refunds Policy
IMPORTANT: ALL SALES ARE FINAL.
Once you purchase and download a processed iris image, we do not offer refunds. By completing a purchase, you acknowledge and accept this no-refund policy.
6.2 Preview Before Purchase
We provide watermarked preview images before purchase so you can evaluate the final result. It is your responsibility to review the preview before purchasing.
6.3 Discretionary Refunds
While we generally do not offer refunds, we may, at our sole discretion, provide refunds in exceptional circumstances, including but not limited to:
- Technical errors that prevent download or access to purchased content
- Significant defects in the processed image that were not visible in the preview
- Duplicate charges or billing errors
- Service outages that prevent delivery of purchased content
Important Notes:
- Any refund is entirely at our discretion
- Requesting a refund does not guarantee it will be granted
- Refund decisions are final and not subject to appeal
- We may require you to delete downloaded content if a refund is granted
6.4 How to Request a Refund
If you believe you qualify for a discretionary refund, contact us within 48 hours of purchase at artedeye+support@gmail.com with:
- Your order number or transaction ID
- Detailed explanation of the issue
- Screenshots or evidence of the problem (if applicable)
7. Intellectual Property Rights
7.1 Original Iris Images
You retain ownership of your original iris photographs. However, by uploading images to our App, you grant us:
- A worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and create derivative works from your images
- Rights to anonymize and use your images for AI training and research
- Rights to sell or license anonymized versions of your images to third parties
7.2 Processed (Artistic) Images
Once you purchase a processed iris image:
- You receive a personal, non-exclusive, non-transferable license to use the image
- You may use the image for personal, non-commercial purposes
- You may print the image for personal display
- We retain all intellectual property rights in the artistic transformation and AI processing
7.3 Restrictions
You may NOT:
- Sell, license, or commercially exploit processed images
- Use images for commercial products or services
- Modify or create derivative works from processed images
- Remove watermarks or attempt to bypass payment systems
- Reverse engineer our AI processing algorithms
- Share or distribute your purchased images publicly without our written permission
7.4 App Content and Trademarks
All content in the App, including text, graphics, logos, icons, and software, is our property or the property of our licensors. "ArtedEye" and related marks are our trademarks. You may not use our trademarks without our prior written permission.
8. Prohibited Uses
You agree NOT to:
- Upload images that are not your own iris or that contain illegal content
- Upload images of minors' irises without parental consent
- Attempt to bypass security measures or rate limits
- Use automated systems (bots, scrapers) to access the App
- Reverse engineer, decompile, or disassemble any part of the App
- Interfere with or disrupt the App's functionality
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Collect or store personal data of other users
- Use the Service to create a competing product or service
9. Data Rights and Usage
9.1 Our Rights to Your Data
By using our App, you grant us the right to:
- Store and process your iris images on our secure servers
- Use your images to train and improve our AI models
- Anonymize and aggregate your data for analytics and research
- Use anonymized data indefinitely, even after account deletion
10. Account Termination
10.1 Termination by You
You may terminate your account at any time through the App settings. Upon termination:
- Your personal account data will be deleted within 30 days
- You will lose access to all purchased content
- No refunds will be provided for unused services or purchased content
- Anonymized data may continue to be used as described in our Privacy Policy
10.2 Termination by Us
We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent or illegal activity
- Abuse of the Service
- Non-payment or payment disputes
- At our sole discretion
If we terminate your account for cause, no refunds will be provided.
11. Disclaimers and Warranties
11.1 No Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
- Security or virus-free operation
11.2 No Guarantee of Results
We do not guarantee:
- That processed images will meet your expectations
- The quality or artistic merit of generated images
- That our AI will produce satisfactory results for all users
- Specific processing times or delivery schedules
11.3 Third-Party Services
We rely on third-party services (Google Cloud, Firebase, payment processors). We are not responsible for third-party service outages, errors, or failures.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or business opportunities
- Emotional distress or privacy violations
- Unauthorized access to or alteration of your data
- Statements or conduct of any third party
- Any other matter relating to the Service
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
Some jurisdictions do not allow limitations of liability, so some of the above may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless ArtedEye, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
- Your use or misuse of the App
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Your violation of any applicable laws or regulations
- Content you upload or submit through the App
14. Dispute Resolution and Governing Law
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
14.2 Arbitration
Any disputes arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the [Arbitration Association] rules, except where prohibited by law.
14.3 Exceptions
Notwithstanding the above, we may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of our intellectual property rights.
14.4 Class Action Waiver
You agree that any arbitration or legal proceedings shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.
15. Changes to Terms
We reserve the right to modify these Terms at any time. When we make material changes:
- We will update the "Last Updated" date at the top
- We will notify you through the App or via email
- Continued use of the App after changes constitutes acceptance
- If you do not agree to the revised Terms, you must stop using the App
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding use of the App and supersede all prior agreements.
18. Contact Information
For questions about these Terms, contact us:
- Email: artedeye+legal@gmail.com
- Support: artedeye+support@gmail.com
- Postal Address: 61 rue de Lyon 75012 Paris
19. Acknowledgment
BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.