Virgin Australia Manage Booking: Step-by-Step Guide

Amy Jul 20, 2026

Travelling with Virgin Australia? Need to make changes to your booking? You're in the right place. This guide will walk you through the process of managing your Virgin Australia booking, ensuring you have a smooth and stress-free journey.

two women standing next to each other in front of a wall with the words virgin australia premium entry written on it
two women standing next to each other in front of a wall with the words virgin australia premium entry written on it

Virgin Australia values flexibility and understands that plans might change. That's why they've made it easy for you to manage your bookings online. Let's dive into the details.

Virgin Australia reveals ‘reboot’ plans, including all-737 fleet, dropping Tigerair brand - Hotel Management
Virgin Australia reveals ‘reboot’ plans, including all-737 fleet, dropping Tigerair brand - Hotel Management

Accessing and Managing Your Booking

Before you can make changes to your booking, you need to access your booking details. Here's how:

Virgin Australia to downsize, honour travel credits & Velocity Points
Virgin Australia to downsize, honour travel credits & Velocity Points

1. Go to the Virgin Australia official website and navigate to the 'Manage Booking' section.
2. Enter your last name and booking reference number, then click on 'Retrieve Booking'.

Making Changes to Your Booking

an airplane is parked on the tarmac
an airplane is parked on the tarmac

Once you've accessed your booking, you can make various changes. Here are the steps:

1. On the 'Manage Booking' page, you can select the passengers and flights you want to make changes to.
2. Click on 'Change Booking'. You'll be taken to a page where you can make your desired changes.

Changing Your Flight Details

an airplane sitting on the tarmac at an airport
an airplane sitting on the tarmac at an airport

Need to change your flight date, time, or destination? Here's how:

  • Select the flight you want to change.
  • Click on 'Change Flight'.
  • Enter your new flight details and follow the prompts.

Handling Special Requests

Virgin Australia looks to build on its successes in 2016
Virgin Australia looks to build on its successes in 2016

Virgin Australia offers special services to cater to your specific needs. Here's how to manage them:

Meal Preferences

a group of people standing in front of an airplane on the tarmac with red uniforms
a group of people standing in front of an airplane on the tarmac with red uniforms
Virgin australia
Virgin australia
Review: Virgin Australia business class from Brisbane to Sydney - TravelUpdate
Review: Virgin Australia business class from Brisbane to Sydney - TravelUpdate
the australia visa form is shown
the australia visa form is shown
Virgin suspends flights to this major hotspot
Virgin suspends flights to this major hotspot
Review: Virgin Australia Lounge Brisbane | News 4 Social
Review: Virgin Australia Lounge Brisbane | News 4 Social
the tail end of an airplane with red and white designs on it's side
the tail end of an airplane with red and white designs on it's side
The Sad Decline In Virgin Australia's Premium Award Availability
The Sad Decline In Virgin Australia's Premium Award Availability
two women in red uniforms standing next to a virgin australia sign with the word australia painted on it
two women in red uniforms standing next to a virgin australia sign with the word australia painted on it

Have a specific meal preference or dietary requirement? Here's how to request it:

  1. On the 'Manage Booking' page, find the passenger for whom you want to request a special meal.
  2. Click on 'Add Special Service'.
  3. Select 'Meal' and choose the suitable option from the dropdown menu.

Seating and Extra Legroom

Need extra legroom or want to choose your seat? Here's how:

1. On the 'Manage Booking' page, find the passenger you want to change the seating for.
2. Click on 'Select Seats'.
3. Choose your preferred seat or select 'Extra Legroom' if available.

Remember to review and confirm all changes before completing your request. If there are any additional fees for the changes, they will be clearly displayed.

Management of your booking doesn't stop at changes. You can also add or view flight details, check in online, upgrade your booking, or request a refund. Virgin Australia's 'Manage Booking' tool is a one-stop shop for all your flight management needs.

Happy travels! With Virgin Australia, you're in control of your journey. Use these tips to make the most of their 'Manage Booking' tool and ensure your trip goes as planned. Safe travels!