How Much Are Ticketmaster Fees & Taxes?

When purchasing tickets from Ticketmaster, it's crucial to understand that the final price you see at checkout is not just the face value of the ticket. It includes various fees and taxes that can significantly increase the total cost. Let's break down these additional charges to help you understand what you're paying for.

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Ticketmaster charges several types of fees, each serving a different purpose. These fees contribute to the overall ticketing process, from processing your order to delivering your tickets. Let's dive into the most common fees and taxes you might encounter.

the ticketmaster website is displayed on a computer screen in this photo illustration, march 15, 2013
the ticketmaster website is displayed on a computer screen in this photo illustration, march 15, 2013

Service Fees

Service fees are the most common type of charge you'll see on Ticketmaster. These fees cover the cost of processing your order, including credit card processing fees, order handling, and customer service. Service fees are typically a percentage of your ticket's face value, but they can also be a flat fee per ticket.

Ticketmaster Canada is cracking down on scalpers by capping resale ticket prices at their original face value in Ontario. ⁠
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Effective April 23, the ticketing giant began removing listings priced above the original cost (including taxes and fees) to comply with new provincial legislation backed by the Doug Ford government.⁠
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Fans looking to sell their tickets will soon be able to relist them on the platform's updated secondary marketplace, ensuring a much fairer experience for concert-goers... Ontario, Government, Things To Sell
Ticketmaster Canada is cracking down on scalpers by capping resale ticket prices at their original face value in Ontario. ⁠ ⁠ Effective April 23, the ticketing giant began removing listings priced above the original cost (including taxes and fees) to comply with new provincial legislation backed by the Doug Ford government.⁠ ⁠ Fans looking to sell their tickets will soon be able to relist them on the platform's updated secondary marketplace, ensuring a much fairer experience for concert-goers... Ontario, Government, Things To Sell

For example, Ticketmaster may charge a service fee of 10% of the ticket's face value, plus an additional $3.50 per ticket. The exact service fee can vary depending on the event, the ticket's face value, and your location.

Order Processing Fees

a person typing on a laptop with the text ticketmaster will finally show the full price of your ticket upright
a person typing on a laptop with the text ticketmaster will finally show the full price of your ticket upright

Order processing fees are a type of service fee that covers the cost of processing your order. This fee is usually a flat fee per order, rather than a percentage of the ticket's face value. For instance, Ticketmaster might charge a $4.50 order processing fee for each order, regardless of the number of tickets or the event's face value.

This fee helps cover the costs associated with handling your order, including credit card processing, order verification, and fraud protection.

Facility Fees

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Facility fees, also known as venue fees, are charged to help maintain and upgrade the venue where the event is taking place. These fees are typically a flat fee per ticket, rather than a percentage of the ticket's face value. For example, a venue might charge a $5 facility fee per ticket to help cover the costs of maintaining and improving the facility.

Facility fees are often used to fund capital improvements, such as renovations, accessibility upgrades, and enhanced security measures. These fees are usually set by the venue or the team that plays at the venue, rather than Ticketmaster.

Taxes

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Taxes are another significant component of the total cost when purchasing tickets from Ticketmaster. The taxes you'll encounter typically include sales tax and, in some cases, local or state taxes. Sales tax is usually calculated as a percentage of the ticket's face value, plus any applicable fees.

For example, if the sales tax rate in your area is 8%, and your ticket's face value is $100 with a $10 service fee, you would be charged an additional $8.80 in sales tax ($110 x 0.08). The exact tax rate can vary depending on your location and the type of event.

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Sales Tax

Sales tax is a tax imposed on the sale of goods and services, including event tickets. The sales tax rate varies depending on your location and can be charged at the state, local, or both levels. Sales tax is usually calculated as a percentage of the total ticket price, including the ticket's face value and any applicable fees.

For instance, if your ticket's face value is $50, and you're charged a $5 service fee, the sales tax would be calculated on the total of $55. If the sales tax rate in your area is 7%, you would be charged an additional $3.85 in sales tax ($55 x 0.07).

Local or State Taxes

In addition to sales tax, you may also be charged local or state taxes, depending on your location and the type of event. These taxes are usually calculated as a percentage of the total ticket price, similar to sales tax. The rates for local and state taxes can vary widely, so it's essential to check the specific taxes applicable to your purchase.

For example, if you're purchasing tickets for an event in a city with a 2% local tax and a 4% state tax, and your total ticket price is $100, you would be charged an additional $6 in local and state taxes ($100 x 0.02 + $100 x 0.04).

Understanding the various fees and taxes charged by Ticketmaster can help you better anticipate the final cost of your ticket purchase. By familiarizing yourself with these charges, you can make more informed decisions about your ticket purchases and avoid any surprises at checkout. Happy ticket shopping!