Troubleshooting a Sloan Sensor Faucet That Won't Stop Running
If your Sloan sensor faucet is running continuously, it can be frustrating and wasteful. This issue could be due to a few reasons, and we're here to help you troubleshoot and resolve it. Remember, always turn off the water supply before attempting any repairs.
Understanding Your Sloan Sensor Faucet
Sloan sensor faucets use infrared technology to detect motion and dispense water. They are designed for hands-free use, promoting hygiene and convenience. However, like any mechanical or electronic device, they can sometimes malfunction.
Common Reasons for Continuous Running
- Obstruction in the Sensor: Dirt, soap residue, or other debris can block the sensor, causing it to run continuously.
- Loose or Damaged Sensor: If the sensor is not properly aligned or is damaged, it may not detect your hands correctly, leading to continuous water flow.
- Faulty Solenoid Valve: The solenoid valve controls the water flow. If it's stuck open, the faucet will run continuously.
- Incorrect Water Pressure: If the water pressure is too low, the sensor may not detect your hands correctly. Conversely, too high pressure can cause the faucet to run longer than necessary.
Step-by-Step Troubleshooting
Check for Obstructions
First, visually inspect the sensor area for any dirt or debris. If you find any, gently clean it using a soft cloth dampened with mild soap and water. Avoid using harsh chemicals as they can damage the sensor.

Align the Sensor
Ensure the sensor is properly aligned with the faucet's spout. If it's loose, you may need to tighten the mounting screws. Consult your faucet's manual for specific instructions, as the process can vary depending on the model.
Test the Solenoid Valve
To check if the solenoid valve is stuck open, you can try to manually stop the water flow. Turn off the water supply, then attempt to turn the faucet on and off using the manual override (if your model has one). If the water continues to flow, the solenoid valve may be at fault and will need to be replaced.
Adjust Water Pressure
Ideal water pressure for sensor faucets is typically between 35-80 psi. If your pressure is outside this range, you may need to adjust it. You can do this by turning the adjustment screw on your faucet's inlet valve clockwise to reduce pressure or counterclockwise to increase it. If you're unsure, consult a professional plumber.

When to Call a Professional
If you've tried these troubleshooting steps and your Sloan sensor faucet still won't stop running, it's time to call a professional plumber. They have the tools and expertise to diagnose and repair complex issues, ensuring your faucet is back to working perfectly in no time.