Ever found yourself in need of a receipt from a GrabFood, GrabCar, or GrabExpress transaction in Malaysia, only to realize you've deleted the email or can't find the SMS? Fret not, as Grab Malaysia provides an easy way to download your receipts. Let's delve into the step-by-step process and explore some frequently asked questions to help you manage your Grab receipts efficiently.

Before we proceed, ensure you have a Grab account and are logged in. If not, sign up or log in via the Grab app or website to access your receipts.

Accessing Your Grab Malaysia Receipts
Grab Malaysia offers two primary methods to access your receipts: through the Grab app and the Grab website.

Let's explore each method in detail, starting with the Grab app.
Downloading Receipts via the Grab App

Follow these simple steps to download your Grab Malaysia receipts using the Grab app:
- Open the Grab app and tap on 'Profile' at the top left corner.
- Scroll down and tap on 'Payment History'.
- Select the transaction for which you need the receipt.
- Tap on the three vertical dots (⋮) at the top right corner.
- Tap on 'Download Receipt'.
- Choose your preferred file format (PDF or JPEG) and tap 'Download'.
Your receipt will be downloaded to your device's default download folder.

Downloading Receipts via the Grab Website
If you prefer using the Grab website, follow these steps to download your receipts:
- Log in to your Grab account on the Grab Malaysia website.
- Click on 'Profile' at the top right corner.
- Select 'Payment History' from the dropdown menu.
- Find the transaction you need the receipt for and click on the three vertical dots (⋮) next to it.
- Click on 'Download Receipt'.
- Choose your preferred file format (PDF or JPEG) and click 'Download'.

Your receipt will be downloaded to your device's default download folder.
Frequently Asked Questions (FAQs)




















To help you better understand Grab Malaysia's receipt download feature, we've compiled some frequently asked questions and their answers.
How far back can I download my receipts?
Grab Malaysia allows you to download receipts for transactions up to 18 months old. If your transaction is older than that, you won't be able to download the receipt.
Can I download receipts for cancelled transactions?
Yes, you can download receipts for both successful and cancelled transactions. Simply follow the steps mentioned above and select the relevant transaction.
Why can't I download a receipt for a specific transaction?
If you're unable to download a receipt for a particular transaction, it might be due to one of the following reasons:
- The transaction is older than 18 months.
- There was an issue with the transaction that resulted in no receipt being generated.
- You're not logged in to the Grab account associated with the transaction.
If none of these reasons apply, we recommend contacting Grab's customer support for further assistance.
In summary, downloading Grab Malaysia receipts is a breeze once you know how. Whether you're using the Grab app or the Grab website, you can easily access and download your receipts with just a few taps or clicks. Happy downloading!