How to Create a Work Order in NetSuite

Managing work orders efficiently is crucial for maintaining productivity and organization within your business. NetSuite, a comprehensive business management software, offers a robust solution for creating and managing work orders. In this step-by-step guide, we'll walk you through the process of building a work order in NetSuite, from start to finish.

NetSuite WMS
NetSuite WMS

Before we dive into the process, ensure you have the necessary permissions to create and manage work orders in NetSuite. If you're unable to access work orders, consult with your NetSuite administrator to obtain the required permissions.

the work order form is shown in this file, and it contains information for employees
the work order form is shown in this file, and it contains information for employees

Creating a New Work Order

To begin building your work order, you'll need to create a new record in NetSuite. Here, we'll focus on creating a work order from scratch, but remember that you can also create work orders from other NetSuite records like sales orders, purchase orders, or support cases.

Simple Work Order Form Template (Word, Editable, Printable)
Simple Work Order Form Template (Word, Editable, Printable)

First, navigate to the 'Work Orders' subtab under the 'Manufacturing' main tab in your NetSuite dashboard. Click on the 'New' button to start creating a new work order.

Filling Out the Basic Information

Free Editable Html Work Order Template Doc
Free Editable Html Work Order Template Doc

Upon clicking 'New', you'll be directed to the 'Work Order' screen, where you'll fill in the necessary details. Start by entering a unique 'Work Order Number' or leaving it blank to allow NetSuite to auto-generate one. In the 'Work Order Type' field, choose the appropriate type that suits your needs, such as 'Standard', ' rushes', or 'One-time'.

The 'Category' field helps you organize your work orders, so select a relevant category or create a new one as needed. Next, enter a brief but descriptive 'Subject' to help identify the work order quickly. For example, you might enter 'Manufacturing of New Product X'.

Setting Up the Work Order Details

the work order form is shown in black and white
the work order form is shown in black and white

In the 'Transaction' subtab, enter the relevant details for your work order. Here, you can specify the 'Department', 'Location', 'Class', and 'Project' associated with this work order. These fields are customizable, so ensure they align with your business hierarchies in NetSuite.

Next, enter the 'Start' and 'End' dates for the work order. You can also set a 'Due Date' if there's a specific deadline for completion. In the 'Priority' field, choose a priority level to help manage and prioritize your work orders effectively.

Scroll down to the 'Bill To' and 'Ship To' fields. These addresses will default to the customer's address, but you can modify them if necessary. The 'Item' field is where you'll add the products or services that this work order encompasses. Click on the 'Add' button to search for and select the relevant items.

NETSUITE USER GUIDE FOR EVERYDAY OPERATIONS: A Practical Manual for Managing Orders, Inventory, Customer Records, and Financial Workflows
NETSUITE USER GUIDE FOR EVERYDAY OPERATIONS: A Practical Manual for Managing Orders, Inventory, Customer Records, and Financial Workflows

Once you've added the items, fill in the 'Quantity', 'UOM', and 'Rate' fields. The 'Pricing' field determines how the item prices are calculated. You can choose 'Standard Price', 'Discount Price', or 'Applicable Pricing'. Finally, enter any relevant 'Options', ' famosa', or 'Kit Component' information if applicable.

Now that you've laid the foundation for your work order, it's time to dive into additional settings and functionalities offered by NetSuite.

Template Maintenance Work Order Form | Mous Syusa
Template Maintenance Work Order Form | Mous Syusa
work order form is shown in this image
work order form is shown in this image
Maintenance & Work Order System Access Database | Stop Unbilled Work Orders Costing You Money
Maintenance & Work Order System Access Database | Stop Unbilled Work Orders Costing You Money
a poster with instructions on how to become a successful new job in a new job
a poster with instructions on how to become a successful new job in a new job
a blank work order form with the words job work order written in black on it
a blank work order form with the words job work order written in black on it
NetSuite Assembly Bill of Materials
NetSuite Assembly Bill of Materials
Project Handover Checklist for Smooth Project Transitions
Project Handover Checklist for Smooth Project Transitions
Free Workflow Templates for Automated Business Operations
Free Workflow Templates for Automated Business Operations
the words 40 quick side jobs you can do from home are in yellow and black
the words 40 quick side jobs you can do from home are in yellow and black
NDIS Client Tracker Template | Participant Management Spreadsheet
NDIS Client Tracker Template | Participant Management Spreadsheet

Advanced Settings and Functionalities

NetSuite provides a wealth of advanced settings and functionalities that help streamline your work order management process. Let's explore some of these features.

Linked Records

In the 'Linked Records' subtab, you can connect your work order to other relevant NetSuite records, such as 'Sales Orders', 'Estimates', 'Purchase Orders', 'Support Cases', or 'Projects'. This interlinking helps maintain a seamless and connected workflow throughout your organization.

To link a record, click on the 'Add' button next to the desired record type, search for and select the relevant record, and then click 'Save'. Repeat this process to link multiple records if needed.

Dates and Approvals

The 'Dates' and 'Approvals' subtab allows you to set up approval workflows and scheduling for your work orders. Here, you can configure '_STATUS_improvement' steps, such as requesting approvals from specific users or setting up automated status changes based on specific dates.

To create a workflow element, click on the 'Add' button, select the appropriate 'Type', enter the relevant details, and click 'Save'. Repeat this process to create additional workflow elements as needed.

Items and Labor

The 'Items' and 'Labor' subtabs enable you to add labor items, constituent items, and labor expenses to your work order. To add a labor item, click on the 'Add' button in the 'Labor' subtab, search for and select the relevant labor item, and fill in the 'Labor Expense Account', 'Cost', 'Rate', and 'Quantity' fields.

To add a constituent item, follow the same process in the 'Items' subtab. Constituent items can be used items, free items from other transactions, or items with a special accounting treatment. Once you've added the desired items and labor expenses, click 'Save' to update your work order.

Finally, you can review and confirm the details of your work order before committing it to NetSuite. Once satisfied with the information, click on the 'Save' button to create the work order. If you'd like to keep the work order in draft mode until you're ready to submit it, click on the 'Save & Close' button instead.

Building work orders in NetSuite isn't just about following a structured process; it's about leveraging the platform's robust features to optimize your operations and workflows. As your business grows and evolves, NetSuite's work order management capabilities will continue to support and adapt to your needs. Embrace this adaptability, and watch your productivity soar.