How to Evaluate the Performance of Your NYC IT Consultant

How to Evaluate the Performance of Your NYC IT Consultant

How to Evaluate the Performance of Your NYC IT Consultant

Okay, so you got yourself an IT consultant in the Big Apple, right?

How to Evaluate the Performance of Your NYC IT Consultant - managed service new york

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Thats cool. managed it security services provider managed it security services provider But how do you actually know if theyre, like, good? I mean, are they really worth the, uh, (sometimes exorbitant!) fees they charge? Evaluating performance aint rocket science, but you gotta know what to look for.


First off, are they actually, you know, fixing your problems? managed it security services provider Seems obvious, but think about it. Are they just putting band-aids on stuff, or are they getting to the root cause? If you keep calling them back for the same issue every other week, somethings not right, dude! managed services new york city A good consultant should be proactive, not reactive.

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check They should be anticipating problems before they crash your entire network.


Communication is also a biggie. Can you actually understand what theyre saying? managed services new york city If theyre throwing around jargon you cant even spell, thats a red flag. They should be able to explain things in plain English, even if its about something super technical.

How to Evaluate the Performance of Your NYC IT Consultant - managed services new york city

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And are they responsive? Do they actually answer your calls and emails in a timely manner?

How to Evaluate the Performance of Your NYC IT Consultant - managed it security services provider

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(Like, not three days later when the crisis is already over). managed services new york city check Nobody got time for that.


Cost is, obviously, important. Are they transparent about their billing? managed service new york Do they give you estimates before they start work? Are they nickel and diming you for every little thing? check A good consultant will be upfront about their rates and wont try to pull a fast one on you. They should also be looking for cost-effective solutions, not just recommending the most expensive option.


Finally, think about the overall impact theyre having on your business. check Is your IT infrastructure running smoother? Are you experiencing fewer disruptions? Are your employees more productive because theyre not constantly dealing with tech issues?

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If the answer to these questions is yes, then youre probably in good hands. If not, maybe its time to shop around for a new (and hopefully better!) IT consultant!

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