How to Negotiate a Contract with a New York Managed Service Provider

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How to Negotiate a Contract with a New York Managed Service Provider

So, youre thinking about getting a Managed Service Provider (MSP) in New York. How to Find a Managed Service Provider Specializing in Your Industry in New York . Good move!

How to Negotiate a Contract with a New York Managed Service Provider - managed service new york

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But like, before you just jump in and sign on the dotted line, you gotta negotiate that contract. Its not as scary as it sounds, I promise (well, maybe a little).


First things first, know what you need. I mean, seriously, what are your biggest IT headaches? managed services new york city Is it constant server crashes? Is it slow internet thats killing your productivity? Maybe its the never ending battle with cyber security threats. Write it all down.

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This list is your leverage, it shows the MSP exactly what they need to fix.


Next, shop around. managed services new york city Dont just go with the first MSP that knocks on your door. Get quotes from at least three different providers. Compare apples to apples (or as close as you can get). Look at their pricing models – is it per user, per device, all-inclusive? What kinda services are included in the base price? Some might offer fancy extras, like 24/7 support, while others nickle and dime you for everything.


Okay, now for the nitty-gritty of the contract itself. Read. Every. Single. check Word. I know, its boring, but trust me, its important (especially the fine print!). Pay close attention to the Service Level Agreements (SLAs). managed it security services provider These are basically promises the MSP makes about their performance. Like how quickly theyll respond to an issue, or how much uptime they guarantee. If they dont meet those SLAs, what happens? Are there penalties?


And speaking of penalties, make sure the contract has an escape clause. What if the MSP is totally dropping the ball? You need to be able to get out of the contract without getting financially hammered. Think about the termination process, too. How much notice do you need to give? check What happens to your data?


Also, dont be afraid to haggle (I mean, who doesnt love a good bargain?). managed service new york If you think the price is too high, tell them! See if theyre willing to budge. Maybe you dont need all those bells and whistles, or maybe you can negotiate a lower price for a longer contract.


Finally, get everything in writing! Verbal promises are worth less than the paper theyre not written on. Make sure all the agreed-upon terms, pricing, and SLAs are clearly spelled out in the contract. And, you know, maybe have a lawyer look it over just to be safe. Its worth the investment.


Negotiating a contract with an MSP is like any other negotiation. Do your research, know your needs, and dont be afraid to ask questions.

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With a little effort, you can get a contract that protects your interests and helps your business thrive! Good luck!



How to Negotiate a Contract with a New York Managed Service Provider - managed it security services provider