What is the Difference Between MSP and IT Support in Manhattan?

What is the Difference Between MSP and IT Support in Manhattan?

What is the Difference Between MSP and IT Support in Manhattan?

Okay, so youre wondering about the difference between an MSP and IT support in Manhattan, huh? Its a question I get asked a lot, especially round here. Basically, think of it like this: IT support, typical IT support, is like calling a plumber when your toilet overflows. managed services new york city (Gross, I know, but stick with me!). You got a problem, you call em, they fix it. Done.


An MSP, a Managed Service Provider, though? Thats more like having a plumber on retainer, you know? Like, theyre regularly checkin your pipes, making sure everythings running smoothly, preventative maintenance kinda stuff.

What is the Difference Between MSP and IT Support in Manhattan? - managed service new york

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Theyre not just waitin for a crisis, theyre actively tryin to prevent a crisis. Get it?


So, classic IT support, (break-fix, some people call it), is reactive. Something breaks, you react. You call someone, they fix it, you pay em. Its usually hourly, or per incident. Can be pricey if youre constantly havin problems, which, lets be honest, in Manhattan, with all these old buildings and crazy internet providers, can happen.


An MSP, on the other hand, is proactive.

What is the Difference Between MSP and IT Support in Manhattan?

What is the Difference Between MSP and IT Support in Manhattan? - check

- managed service new york They monitor your systems, patch software, handle security updates, and basically try to keep your IT infrastructure humming without you havin to even think about it. They usually charge a fixed monthly fee, which can be a lifesaver for budgeting purposes.

What is the Difference Between MSP and IT Support in Manhattan? - managed service new york

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You know exactly what youre gonna pay each month.


Now, heres where it gets a little… fuzzy. Some IT support companies offer some managed services. And some MSPs are better at certain things than others. So, its not always a super clear-cut distinction. Plus, (and this is important!), the quality of both IT support and MSPs can vary wildly. You gotta do your research, get referrals, and make sure youre dealing with a reputable company.


Ultimately, the best choice for you depends on your specific needs and budget. If youre a small business with very simple IT needs and you dont mind dealing with occasional headaches, then traditional IT support might be fine. But if you want peace of mind, predictable costs, and a more strategic approach to IT, then an MSP is probably the way to go. Just remember, dont just pick the cheapest one.

What is the Difference Between MSP and IT Support in Manhattan? - managed services new york city

(Trust me on this one!). Good luck findin the right fit!

What is the Difference Between MSP and IT Support in Manhattan?