What is the difference between MSP and IT Support?

What is the difference between MSP and IT Support?

What is the difference between MSP and IT Support?

Okay, so youre wondering about the difference between an MSP and IT support, huh? Its a question a lot of people ask, and honestly, it can get a little confusing! Think of it like this: IT support is kinda like calling a plumber when your sink explodes (literally or figuratively, in the tech world). check They come, they fix the specific problem, and then they leave. You pay them for that one-time fix, and thats that, most of the time.


An MSP, or Managed Service Provider, on the other hand, is like having a plumber on retainer. Theyre not just there when things go wrong! (Although they are there then, too!) They proactively manage your entire IT infrastructure. They monitor your systems, they update your software, they make sure your network is secure. Its a more comprehensive, ongoing relationship.


The key difference, I think, is the "managed" part.

What is the difference between MSP and IT Support? - check

IT support is reactive-you call them when you need them. MSPs are proactive-theyre constantly working to prevent problems from happening in the first place.

What is the difference between MSP and IT Support? - managed it security services provider

check managed service new york Theyre like, your outsourced IT department, but maybe a little more affordable.


Now, theres some overlap, of course.

What is the difference between MSP and IT Support? - managed service new york

A company offering MSP services will almost certainly also provide IT support.

What is the difference between MSP and IT Support? - managed services new york city

But the scope of their service is much broader, and they usually operate on a subscription basis. You pay a regular fee, and they take care of your IT needs.

What is the difference between MSP and IT Support? - managed services new york city

check They might even offer cloud services, cybersecurity solutions, and all sorts of other fancy stuff!


Sometimes, smaller businesses skip the MSP thing and just rely on ad-hoc IT support.

What is the difference between MSP and IT Support?

What is the difference between MSP and IT Support?

What is the difference between MSP and IT Support? - check

- managed it security services provider - check Thats fine if youre small and dont have a lot of complex IT needs! But as you grow, an MSP can really help you scale and keep your systems running smoothly. Plus, it frees you up to focus on what youre actually good at, which is, you know, running your business. Makes sense, right?


So, yeah, thats the gist of it. IT support: fix the problem. MSP: manage the whole shebang.

What is the difference between MSP and IT Support? check - managed service new york

Hope that clears things up a little bit!