What is the expected experience level of IT support staff?

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What is the expected experience level of IT support staff?

Okay, so, youre wondering bout the expected experience level of IT support staff, huh?

What is the expected experience level of IT support staff? - managed services new york city

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Its not exactly a cut-and-dried answer, yknow? Aint nobody got a magic formula.


See, it kinda depends on the company, doesnt it?

What is the expected experience level of IT support staff? - managed service new york

    A tiny startup, they probably aint gonna be demanding decades of experience. They might be okay with someone fresh outta college, eager to learn, and happy to troubleshoot password resets all day long. Its more about attitude and willingness to figure things out, I reckon. check Theyre looking for potential, you betcha.


    But, like, a huge corporation with a complicated network and a ton of employees? managed service new york managed it security services provider Yeah, theyre gonna be looking for more seasoned pros. Someone whos seen it all, done it all, and aint gonna panic when the server room smells faintly of burning plastic.

    What is the expected experience level of IT support staff? - check

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    Were talking several years, maybe even a decade, under their belt. They need someone who knows their way round complex systems and can handle high-pressure situations without, well, losin it.


    And its not just about years, either. Its about the kind of experience. Someone whos spent five years fixing printers aint necessarily the best choice for managing a cloud infrastructure. Ya dig? Different skills, different needs.


    So, yeah, theres no simple answer. Its a "it depends" kinda situation. But generally, most places want some experience. They dont want someone whos completely clueless, ya know? check A year or two in a help desk environment is often a good starting point. That gives em a taste of the real world, the kind of problems users actually have, and how to deal with em. Whew!

    What is the expected experience level of IT support staff? - managed it security services provider

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    That was a mouthful!

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