1. What is a live chat agent?
2. The duties of a live chat agent
3. The skills needed to be a successful live chat agent
4. The work schedule of a live chat agent
5. The work environment of a live chat agent
6. The necessary qualifications to be a live chat agent
7. How to apply to be a live chat agent
8. The benefits of being a live chat agent
9. The drawbacks of being a live chat agent
10. Frequently asked questions about live chat agent jobs
1. Many companies are now offering live chat agent jobs as a way to provide customer service and support.
2. Live chat agent jobs typically involve providing customer service and support through a live chat interface.
3. Companies that offer live chat agent jobs typically provide training on the company's products and services.
4. Live chat agent jobs can be done from home, making them a convenient option for those who want to work from home.
5. Live chat agent jobs typically pay an hourly rate, plus bonuses and commissions.
6. Many live chat agent jobs require availability during peak customer service hours, which are typically during the daytime and early evening.
7. Live chat agent jobs can be stressful, as they often involve dealing with irate or upset customers.
8. Live chat agent jobs typically require excellent communication and customer service skills.
9. Live chat agent jobs can be a good way to earn extra money or to supplement your income.
1. The average hourly pay for a Live Chat Agent is $15.61.
2. The average monthly pay for a Live Chat Agent is $2,967.
3. The average yearly pay for a Live Chat Agent is $35,614.
4. The average number of Live Chat Agent jobs available per month is 1,667.
5. The average number of Live Chat Agent jobs available per year is 20,004.
6. The average number of hours worked per week by a Live Chat Agent is 40.
7. The average number of hours worked per month by a Live Chat Agent is 173.
8. The average number of hours worked per year by a Live Chat Agent is 2,076.
9. The average number of Live Chat Agent jobs filled per month is 1,500.
10. The average number of Live Chat Agent jobs filled per year is 18,000.
What is live chat support? Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company's website, customers can send their questions to a person who can quickly reply to them in the same small window. Jun 7, 2022
9 Tips To Deal With Upset Customers Proactively acknowledge the business-wide issue. Typically, upset customers contact the live chat support at random times. ... Respond quickly. ... Understand why they are angry. ... Show empathy. ... Apologize. ... Don't get passive or aggressive. ... Don't take it personally. ... Resolve the issue. More items...
I enjoy customer service because customers are everywhere. They come from all walks of life, and they are everyday people. I love meeting them, and I enjoy the process of trying to help make their lives as easy as possible. I love to help people.
social media live chat jobs
live chat representative jobs