Okay, so youre in NYC, right? managed network nyc . And youre thinking about getting a managed network service. Smart move! But, like, how do you even know if youre getting a good deal?
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed it security services provider
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Thats where Service Level Agreements (SLAs) come in. Think of them as a promise, a pinky swear even, from the managed service provider (MSP) about how well theyre gonna keep your network humming.
Evaluating these SLAs? It can be a real headache, I aint gonna lie. First off, read the fine print! I know, boring, but crucial. Look for the specifics. managed services new york city Whats their guaranteed uptime? 99%? check 99.9%? That little decimal point makes a HUGE difference over the course of a year.
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed services new york city
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Downtime means lost revenue, angry employees, and maybe even a few choice words from your customers. Nobody wants that, especially not in this city!
Then, check out the response times. If your network crashes at 3 AM (because, let's be real, thats when these things happen), how quickly will they be on it? Is it a phone call within 15 minutes? A technician on-site within an hour?
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed service new york
Make sure the response times are realistic and fit your business needs. If youre running a 24/7 operation, you need faster response times than a place that closes at 5 PM. Duh!
Also, and this is important, what happens if they dont meet the SLA? Do you get a discount?
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed it security services provider
A service credit? A free month? Make sure there are concrete penalties for failure.
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed service new york
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Otherwise, the SLA is just a piece of paper, and they can kinda do whatever they want. And we
really dont need more of that here.
Dont be afraid to shop around and compare SLAs from different MSPs.
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed it security services provider
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NYC is full of options, so play the field!
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed service new york
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Get quotes, ask questions, and dont settle for anything less than what you need.
managed service new york And remember, the cheapest option isnt always the best. Sometimes you gotta pay a little more for reliability and peace of mind.
One last thing, talk to other businesses in NYC that are using managed network services. Get their opinions! managed it security services provider Get the inside scoop! Find out whos delivering on their promises and whos just blowing smoke. Word of mouth is still the best way to find a good MSP, especially in a city as connected as this one.
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed it security services provider
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Choosing an MSP is a big deal, so do your homework and make sure youre getting your moneys worth! This is your business network were talking about!
How to Evaluate Managed Network Service Level Agreements (SLAs) in NYC - managed it security services provider
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