The first is that they may not have the same level of familiarity with your practice's specific procedures and staff as an in-house receptionist. Finally, there is the cost of the service – you’ll need to pay for the virtual receptionist, and you’ll need to factor into account possible long-distance or international call fees if they are based out of the country. Qualities of a Great Virtual Medical Receptionist. The two biggest disadvantages of hiring a virtual receptionist are the lack of in-person interaction and potential communication issues. This service can help doctors and other healthcare professionals focus on treating patients without being interrupted by phone calls and other administrative tasks. As long as they have internet connectivity, they can work from anyplace. Excellent interpersonal and communication skills are essential for a great virtual receptionist. They should be detail-oriented and able to multitask effectively. The medical industry, particularly, has been adopting this technology to improve patient satisfaction, record keeping, and overall efficiency. The absence of interpersonal relationships with patients is another drawback.
medical assistants
