Looking for ways to reach out to H&M Home? You're in the right place. H&M, the global fashion retailer, also offers a wide range of home decor and furniture products through its H&M Home division. Here's a comprehensive guide on how to get in touch with H&M Home, ensuring your queries are addressed promptly and efficiently.
H&M Home Contact Information
Before diving into the various contact methods, let's first look at the key contact information for H&M Home:
- Customer Service Phone Number: +46 10 288 80 00
- Customer Service Email: customer.service@hm.com
- Head Office Address: H&M Hennes & Mauritz GBC AB, Box 8800, 103 08 Stockholm, Sweden
Contacting H&M Home via Phone and Email
For immediate assistance, you can reach out to H&M Home's customer service team via phone or email. Their multilingual team is available to help with queries regarding products, orders, returns, and more. Here are the details:

- Phone: Dial +46 10 288 80 00 to speak with a customer service representative. The lines are open 24/7.
- Email: Send your query to customer.service@hm.com. Response times may vary, but H&M Home aims to reply within 1-2 business days.
Contacting H&M Home via Live Chat
H&M Home also offers a live chat feature on their website, allowing you to connect with a customer service representative in real-time. This option is available 24/7 and is particularly useful for quick queries or troubleshooting.
Contacting H&M Home via Social Media
H&M Home is active on several social media platforms, providing another avenue for customers to get in touch. While these platforms are primarily used for sharing updates and engaging with customers, you can send direct messages or mention @hmhome in your posts to reach out to their team.

Box 8800,
103 08 Stockholm,
Sweden
H&M Home FAQs
Before reaching out to H&M Home, you might find the answers to your queries in their comprehensive FAQ section. Topics covered include orders, payments, returns, and product care.
| Country/Region | FAQ Link |
|---|---|
| United States | Help & FAQ |
| United Kingdom | Help & FAQ |
| Sweden | Hjälp & FAQ |
By exploring the FAQs, you may be able to find the information you need without having to contact H&M Home directly. However, if you still require assistance, don't hesitate to reach out using one of the methods outlined above.




















